Field Technical Support Consultant

3 days ago

مصر, Egypt Hewlett Packard Enterprise Full time

Field Technical Support Consultant

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

**_
Job Family Definition:_**

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

**_ Management Level Definition:_**

**_ Responsibilities: _**
- Responsible for delivery of assigned tasks within the delivery cycle of a project.
- Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements.
- Works with mínimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks.
- Contributes to design for specific deliverables and assists in the development of technical solutions.
- Participates as part of a team and maintains good relationships with team members and customers.
- Understands the company strategy and the role that the individual plays.
- Uses knowledge tools and re
- uses information for the benefit of projects, and of professional development.
- Uses and contributes to technical forums within the company environment and local professional communities and technical user groups.

**_ Education and Experience Required: _**
- Bachelor of Engineering / Science or equivalent degree in computer science or a related area
- 4-5 years experience Technical Consultant to deliver I&S services on Synergy, 3PAR, SAN switches, C7000 blades, HPE backup libraries Primera storage.
- Excellent skills in VMware, Hyper-V, and Linux with a very good command of soft skills, customer's facing, and English speaking.

**_ Knowledge and Skills: _**
- Has sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable.
- Able to contribute to the design for deliverables.
- Has ability to perform/drive resolution of problems on individual products.
- Able to communicate broad and specific concepts with team and to peers.
- Able to produce documentation for use by team and customer.

WeAreHPE #HPECareers #CareersInTech

**Job**:
Services
**Job Level**:
Intermediate

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

  • Consultancy for Technical Support to Scale Up The

    1 week ago

    مصر, Egypt UNICEF Full time

    **Job no**: 553233 **Contract type**: Consultancy **Duty Station**: Cairo **Level**: Consultancy **Location**: Egypt **Categories**: Adolescent Development UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across...

  • Technical Support Engineer

    2 weeks ago

    مصر, Egypt Microsoft Full time

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Technical Support Engineer

    5 days ago

    مصر, Egypt Microsoft Full time

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Eam Technical Consultant

    1 week ago

    مصر, Egypt 21Tech, LLC Full time

    21Tech, LLC. is seeking an **EAM Technical Consultant **to join our company. Our Team has broad experience implementing and maintaining Hexagon EAM solutions in the public sector. 21Tech, LLC is the key go-to partner of Hexagon in the Public Sector across the US and Canada. 21Tech's consultants are not just experts in the field of Asset Management, but they...

  • Partner Technical Consultant

    18 hours ago

    مصر, Egypt Microsoft Full time

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

  • Ps Technical Consultant

    2 weeks ago

    مصر, Egypt NCR Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: PS Technical Consultant Location:...

  • Technical Senior Consultant

    2 weeks ago

    مصر, Egypt Oracle Full time

    Technical Senior Consultant-2300050Z **Applicants are required to read, write, and speak the following languages***: English, Arabic **Detailed Description and Job Requirements** Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle...

  • Consulting Technical Director

    2 weeks ago

    مصر, Egypt Oracle Full time

    Consulting Technical Director-23000512 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Detailed Description and Job Requirements** As an acknowledged authority within Oracle, this senior level consulting position is responsible for creating and implementing innovative solutions with industry-wide impact....

  • Technical Principal Consultant

    2 weeks ago

    مصر, Egypt Oracle Full time

    Technical Principal Consultant-2300050Y **Applicants are required to read, write, and speak the following languages***: English, Arabic **Detailed Description and Job Requirements** An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a...

  • Partner Technical Consulting

    2 weeks ago

    مصر, Egypt Microsoft Full time

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...