Partner Technical Consultant

6 hours ago


مصر, Egypt Microsoft Full time

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

With over 15,000 employees worldwide, the Microsoft Customer Experience and Success (CEnS) organization is responsible for the strategy, design, and implementation of the Microsoft end-to-end customer experience. This newly expanded organization reflects the Microsoft ambition to be known as a customer experience company, ensuring our Microsoft mission to empower every person and every organization on the planet to achieve more is enabled by delighting customers and consistently exceeding their expectations in every interaction through a connected customer experience.

Microsoft has a tremendous opportunity to exceed customer expectations and drive greater customer loyalty and trust, which leads to greater satisfaction, retention, and growth. The CEnS organization is looking for people with a passion for delivering customer success to help us build a future where customers come to us, not only because we provide industry-leading products and services, and also because we provide a differentiated and connected customer experience that is rooted in our commitment to delivering on customer outcomes.

**Responsibilities**:
The Partner Technical Consultant (PTC) is responsible for facilitating the delivery of consultative services, technical relationship management and escalation services to support Microsoft partners’ needs.

The PTC supports partners to accelerate their sales cycle by helping them design, develop and deploy customer solutions based on Microsoft technologies and methodologies.

We are looking for an passionate Microsoft Security Consultant part of Modern Work & Security, Solution Area.

The role is primarily technical with a strong solution area focus.
Key Responsibilities:
Delivery: Provide assistance to Partners on a range of technical issues, research and respond to them.
Innovation: Create deliverables to address common Premier customer needs; support mobile-first, cloud-first strategy.
Training/Technical Readiness: Maintain/expand certifications; Consume technical readiness for new releases to support intermediate level of pre-sales service demands.
Growing the Business: Share knowledge through communities; adapt based on customer interactions.
- Technical Presales & Deployment Services
- Microsoft 365 general - Exam MS-900: Microsoft 365 Fundamentals - Learn | Microsoft Docs
- Enterprise Mobility and Security - Exam MS-500: Microsoft 365 Security Administration - Learn | Microsoft Docs

Languages: Fluent in English plus Italian or French,

**Qualifications**:
Technical Skills Required:
Working experience on Microsoft 365/Unified Endpoint Management components like
- Azure AD
- Azure Information Protection
- Intune
- Cloud App. Security
- Azure ATP

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.



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