Multilingual Customer Support Representative
2 days ago
Join Teleperformance Egypt as a **Multilingual Customer Support Representative** and be part of a dynamic, global team that delivers world-class customer service. In this role, you will:
- Provide exceptional support to customers in **English, German, French, or Italian**, ensuring their needs are met efficiently.
- Handle inquiries through various communication channels in a professional and friendly manner.
- Resolve customer issues with a focus on quality and accuracy.
- Collaborate with team members and follow company protocols to meet performance goals.
- Adapt to rotational 24/7 shifts, showcasing flexibility and a customer-first attitude.
- Comprehensive benefits:
- **Medical insurance**: Coverage up to **200,000 EGP/year**.
- **Social insurance** and premium perks.
- Exclusive discounts, gym offers, and a **VPN mobile line**.
- Transportation: Door-to-door service for girls after 11 PM (one-way back).
- Opportunities for growth through internal development programs.
- Referral bonuses and additional rewards.
**Requirements**:
- **English Level**: B2 or C1 proficiency.
- Open to **graduates** or **dropouts**.
- Strong communication skills and willingness to work rotational shifts.
**Location**: New Cairo & Mohandessin.
**Job Types**: Full-time, Permanent, Contract, New grad
Contract length: 12 months
Pay: From E£16,000.00 per month
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