IT Technical Support Specialist
2 days ago
**Job Summary**:
We are looking for a skilled **IT Technical Support Specialist** with 2-3 years of hands-on experience to join our team. You will be responsible for resolving technical issues, maintaining IT systems, and providing support to internal users to ensure smooth and secure business operations.
**Key Responsibilities**:
- Provide first
- and second-level technical support to end-users (in-person, by phone, or remotely)
- Troubleshoot hardware, software, and network issues on desktops, laptops, printers, and mobile devices
- Monitor and maintain computer systems and networks
- Escalate unresolved issues to higher-level support when necessary
- Document incidents, solutions, and support processes using a ticketing system
- Ensure compliance with IT policies, security protocols, and data protection guidelines
- Provide support during system upgrades, maintenance, and rollouts
**Requirements**:
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- 2-3 years of experience in a similar IT support role
- Strong knowledge of Windows OS, Microsoft Office, networking basics, and remote desktop support
- Familiarity with Active Directory, antivirus software, and cloud tools (e.g., Microsoft 365)
- Excellent problem-solving, communication, and customer service skills
- Ability to prioritize tasks and work under pressure
**Location**: 10th of Ramadan City, Cairo, Egypt
-
IT Technical Support Specialist
5 days ago
10th of Ramadan City, Egypt Future Group Full timeAbout the Opportunity: IT Technical Support SpecialistYour mission as an IT Technical Support Specialist will be to deliver fast, reliable, and user-focused technical support across all departments. Leveraging your expertise in troubleshooting, systems maintenance, and user support, you'll play a key role in ensuring the company's digital infrastructure runs...
-
Technical Support Specialist
5 days ago
6th of October City, Giza, Egypt American Academy Full time 96,000 - 120,000 per yearAmerican academy is well-established international English academy is looking for a fresh dynamic Technical support Engineer .Salary will be from 8000 to 10000 L.E6 full days.Campus 6 October CityJob DescriptionSupport customers and company by providing troubleshooting/knowledge transfer. • Provides remote technical support through the TeamViewer platform...
-
Procurement Specialist
2 days ago
10th of Ramadan City, Egypt APLUS HR & Quality Consultancy Full time**Job Summary**: Responsible for sourcing, negotiating, and purchasing raw materials, fabrics, and trims while ensuring cost-effectiveness, quality, and timely deliveries. The role requires strong vendor management, market research, and budget control to support production efficiency. The Procurement Specialist also ensures compliance with industry...
-
Technical Sales Specialist
5 days ago
6th of October City, Giza, Egypt ESNA Full time 30,000 - 60,000 per yearCompany DescriptionESNA is a leading Egyptian group specializing in the chemical and coating industries, with operations spanning Egypt, the Middle East, and Africa. Through its esteemed brands, Ryada Chem provides high-quality chemical manufacturing and advanced raw material solutions for polyurethane foam and coating industries, while Edge Colours delivers...
-
Technical Support
3 hours ago
6th of October City, Egypt Sarmad Full time**Key Responsibilities**: - **Ticket Management**- Receive, analyze, and respond to technical support tickets raised by customers. - Provide first-level troubleshooting, solutions, or guidance to resolve issues. - Accurately categorize, prioritize, and document tickets in the support system. - Escalate unresolved or complex issues to the appropriate...
-
English Technical Support Specialist
5 days ago
6th of October City, Giza, Egypt QuickfirmX Full timeJob InformationDate Opened09/24/2025Job TypeFull timeIndustryCustomer ServiceSalary20000City6th of OctoberState/ProvinceAI JizahCountryEgyptZip/Postal Code48289Job DescriptionWe are hiring on behalf of Concentrix, one of our trusted partner companies.This is an excellent opportunity to join a global leader in customer experience and start building your...
-
Customer Support Specialist
2 weeks ago
Nasr City, Egypt iSchool Full timeiSchool, a prime leader in the e-learning industry dedicated to enriching the lives of students with innovative coding and artificial intelligence courses, is looking for an enthusiastic Customer Support Specialist to enhance our customer experience. In this role, you will be the first point of contact for our students, parents, and educators. You will...
-
Odoo Developer
2 days ago
10th of Ramadan City, Egypt APLUS HR & Quality Consultancy Full timeLocation**:10**th** of Ramadan - On-site / Physically Present** Employment Type**:Full-time** **Job Summary** **Responsibilities** - Develop and customize Odoo modules (Sales, Inventory, HR, Accounting, etc.) - Design and implement new features based on business needs - Integrate Odoo with third-party systems using APIs - Troubleshoot issues and resolve...
-
Plating Process Engineer
3 days ago
10th of Ramadan City, Egypt Future Group Full timeAbout the Opportunity: Plating Process Engineer As a Plating Process Engineer, you will play a key role in enhancing and maintaining electroplating and electrophoretic coating processes. You'll ensure production efficiency, cost reduction, and adherence to quality standards while supporting innovation in one of Egypt's leading industrial manufacturers in the...
-
Senior Industrial Automation Engineer
3 hours ago
10th of Ramadan City, Egypt Al Sakr Trading & Manufacturing Full time**Al Sakr Engineering** is expanding its team! We are looking for a talented **Industrial Automation Engineer** to design, implement, and maintain automated systems that drive **efficiency, safety, and reliability** across industrial operations. **Key Responsibilities**: - Design, program, and maintain **PLC, HMI, and SCADA systems**: - Analyze production...