CRM and Automation Specialist

1 week ago

مصر, Egypt iSchool Full time

iSchool is a fully online coding platform that teaches programming and artificial intelligence to students from 6 to 18 years old. We are currently seeking a CRM and Automation Specialist to join our team. As a CRM and Automation Specialist at iSchool, you will play a crucial role in managing and optimizing our customer relationship management system and implementing automation strategies to enhance our customer experience.

**CRM Management**:

- Manage and maintain the CRM system (Fresh sales., Salesforce, HubSpot, Zoho).
- Ensure data integrity, accuracy, and consistency within the CRM.
- Develop and implement strategies to improve CRM adoption and usage across the organization.

**Automation Strategy**:

- Create automated campaigns to nurture leads, onboard new users, and engage existing customers.
- Monitor and analyze the performance of automated campaigns, making data-driven adjustments as needed.

**Customer Segmentation**:

- Develop personalized communication plans based on customer behavior, preferences, and lifecycle stages.

**Campaign Management**:

- Track and report on campaign performance, providing insights and recommendations for improvement.

**Integration and Collaboration**:

- Work closely with sales, marketing, and customer support teams to ensure seamless integration of CRM and automation tools.
- Integrate CRM with other business systems and data sources.

**Reporting and Analysis**:

- Develop and maintain dashboards and reports to monitor key metrics and KPIs.
- Provide regular updates to management on CRM and automation performance, identifying opportunities for enhancement.

**Requirements**:

- Bachelor's degree in Marketing, Business, or a related field.
- 2+ years of experience in CRM management and marketing automation.
- Proficiency in using CRM software and marketing automation platforms like (Fresh sales, Salesforce, HubSpot, Zoho)
- Strong analytical skills with the ability to interpret data and derive actionable insights.
- Detail-oriented with a focus on data accuracy and quality and best practices in data management.
- Strong communication and interpersonal skills, with the ability to work collaboratively across teams.
- Experience with customer segmentation, lead scoring, and lifecycle marketing.

**Benefits**

Very attractive package

Medical insurance

Incentives and bonuses every 6 months based on performance.

  • Senior CRM Specialist

    2 weeks ago

    مصر, Egypt Mrsool Full time

    **Responsibilities** - Develop and execute comprehensive CRM strategies aligned with organizational goals and objectives. - Oversee the implementation, customization, and maintenance of CRM systems. - Lead and mentor a team of CRM specialists providing guidance and support in their daily activities. - Report on CRM performance and suggest tactics for...

  • CRM Specialist

    4 hours ago

    مصر, Egypt CEQUENS Full time

    **Responsibilities** - Establish workflows and standards or entering data in the CRM - Spot ways to improve usage of the CRM through automating basic everyday tasks - Customize and pull marketing reports from the CRM - Analyze marketing reports to determine what kind of customer trends the business should respond to - Write training manuals and teach staff...

  • CRM Architect

    4 hours ago

    مصر, Egypt MigrationIT Full time

    **Job Information**: Industry - BankingWork Experience - 10+ yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311**Requirements**: - Have an exceptional understanding of Dynamics 365 CRM technical and functional capabilities - Deep and broad knowledge of technical capabilities of Dynamics 365 CRM, including appropriate...

  • CRM Manager

    2 weeks ago

    مصر, Egypt Invitro Capital Full time

    **Job Overview**: Invitro Capital is seeking a detail-oriented and experienced CRM Manager to join our team. In this role, you will be responsible for developing and implementing effective CRM strategies and managing our customer database. As a CRM Manager, you will play a key role in ensuring efficient customer relationship management, optimizing customer...

  • CRM Specialist

    2 weeks ago

    مصر, Egypt Jobzella.com Full time

    Minimum 3-5 years of experience in data analysis,CRM. Familiar with oracle system Data analysis Marketing background is a plus Very good command of English. Presentable with strong communication & Leadership skills.

  • Associate CRM Specialist

    1 week ago

    مصر, Egypt Talabat Full time

    When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...

  • Software Engineer

    2 days ago

    مصر, Egypt ITWORX Full time

    Career Level: **Early Career** - Employment Type: **Full time** - Function: **Software Development** Description: They should provide/review estimates, design/ review software solutions, implement these solutions and handle code review. Their responsibility will extend to mentoring and managing the tasks assigned to the team, also they might conduct...

  • Eg - CRM Specialist

    2 days ago

    مصر, Egypt Jumia Internal Mobility Board Full time

    At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility. You need to follow simple guidelines: - Before applying, make sure you discussed the opportunity with your direct manager and both of you agree that this is positive for...

  • Senior Marketing Specialist CRM

    1 week ago

    مصر, Egypt Medtronic Full time

    **Careers that Change Lives** This is an opportunity to join a great marketing team handling one of the biggest and most excitement operating units in Medtronic The Cardiac Rhythm Management (CRM) and Cardiac Ablation solutions (CAS) for Emerging Africa. The senior marketing specialist is expected to lead and execute on the regional Marketing and Market...

  • Marketing Specialist

    2 weeks ago

    مصر, Egypt Daleenda Full time

    Daleenda is seeking a highly skilled and motivated Marketing Specialist to join our team. As a Marketing Specialist, you will be responsible for developing and implementing marketing strategies to promote our products and services. You will collaborate with cross-functional teams to execute multi-channel marketing campaigns and drive brand awareness and...