Research Executive

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Job Details

Purpose: To develop a strong understanding of Worldpanel analysis & services. Develop the analytical skills and knowledge required of this role, with the view to be an indispensable support to the Client Service Team in the Africa & Middle East region with respect to responding to client data requests, handling analysis briefs for presentations by delivering timely, accurate and insightful information.

Client Service Team Relationship- Assist client service teams across the region in producing regular reports, answer client briefs and other regular deliverables and projects-
- Proactively seek to understand the teams’ markets and client businesses, using this knowledge to improve the work you do

Project Handling- Demonstrate real curiosity and a willingness to go the extra mile in dealings with teams on client projects- Take ownership of client requests, ensuring they are acted upon by you or another member of the team in a timely fashion, where appropriate answering client queries with support from your line manager-
- Support the client service teams in client meetings/ onsite visits by preparing meeting material and handling follow-up requests- Production and interpretation of Worldpanel special analyses with a focus on finding patterns in the data and highlighting key points- Confidently start to use the more advanced capabilities within Powerview, our data software, such as user defined fields, level groups, etc- Seek solutions to problems when they arise if errors occur, or processes break down

Basic Data & Tracking- Demonstrate exceptional precision & attention to detail, always focusing on accuracy- Be responsible for/involved in producing the regular deliverables of data and ensuring that they are on time and accurately- Understand the client’s ways of working and ensure delivery of information meets these requirements- Be able to retrieve data and understand the output from Powerview, WorldpanelOnline and any other software systems required- Develop competence in charting data and be able to produce basic presentation decks

Analysis & Insight- Begin to recognize patterns and draw logical conclusions based on your analysis of the data set- Begin to learn how to build stories from the data- Support line manager/client service teams in obtaining contextual information from different data sources- Assist in preparing and delivering presentations to clients. Seek opportunities to practice presentation skills to develop a confident style in delivery.- Build knowledge of FMCG environment including macro trends and Worldpanel’s competitive environment- Build category and brand awareness in order to be able to identify/explain key influencers to market performance- Strive to add value to basic ad-hoc client data requests adding commentary and drawing out key findings- Where appropriate, discuss briefs with clients, challenging appropriately to make sure requests have been properly thought through and the real needs are met first time

Team, People & Self Development- Actively participate/visibly demonstrate and eagerness develop the required skills in training-
- Take part in your own performance management using the Kantar appraisal system- Ensure you maintain an up-to-date PDP with your line manager - monitor your progress, and find solutions for your development needs- Engage with your line manager - seeking their feedback, input, and contribution to your development - act upon it appropriately asking for advice when relevant- Build relationships internally, specifically with immediate team with the view to willingly offer help and support to others in the team where possible- Understand your personal impact, and build your reputation as a member of the team who has the confidence to work independently when required, but who is also an active, flexible, confident, and trusted team member- Show that you are a positive, inquisitive individual who is prepared to go the extra mile and get involved- Seek out opportunities to grow your client and category knowledge, by reading trade press, making store visits, having an opinion on your clients’ products and advertising (and their competitor products/advertising) for example.

Person specification

A person in this role is likely to have the ability to:
- Provide a high level of attention to detail- Operate as a friendly, flexible, and willing team member who seeks opportunities to help others and in doing so develop their own knowledge, and influence their own reputation positively- Communicate effectively, as the job environment requires confident individuals who are socially adept (both in face-to-face and remote working environments)- Organize own work and prioritize independently if required- Be dependable and take responsibility for own work-