Sales Manager

**Role Overview / Summary**:
This position is for an experienced Sales professional, to drive the the sell of products to strategically significant customers and developing critical relationships for future sales opportunities primarily in Africa and across a few of the Collins locations in the Middle East. The role holder will be responsible for process improvement through effective sales management and problem resolution to enhance Sales performance. Additionally, this role includes the key account management of existing Collins customers in Africa and across a few of the Collins locations in the Middle East.

**This role will be located with our Collins team in Cairo, Egypt.**

**Primary Responsibilities**:

- Acts as primary contact with large customers; develops a professional relationship with the purpose of understanding the customer needs and meeting those within the bounds of the contracted scope.
- Sells the products and services to national/international and/or complex accounts and customers in order to ensure that the sales targets are met.
- Manages existing customer relationships within assigned account list. Contacts new customers to discuss their needs, and to explain how these needs could be met by specific products and services.
- Developing and implementing new sales initiatives, strategies and programmes to capture key opportunities
- Identifying potential opportunities for up selling to meet annual targets
- Shares best practices in order to negotiate value, address resistance and close the sale.
- Participates as the management team representative on strategically important target accounts.
- Establishes long-term customer relationships with strategically important accounts to influence opportunities in order to achieve the sales objectives/targets.
- Customer facing and selling role (quotas)
- Single Point of contact for Airport related queries
- Designs and executes marketing and sales strategies, policies, and programs for company products.
- Prospects, develops, expands and maintains business.
- Strategically positions product offerings to maximize revenue.
- Responds to RFQ/RFP requests from customers and develops proposals for presentation to customers.
- Produce and conduct sales pipeline for existing customer upselling/ renewals and new opportunities within sales force across MEA region
- Performs, forecasting for respective channel, customer group, or territory.
- Manages various channels to increase product awareness and education.
- Coordinates account resources with internal stakeholders.

**Min Qualifications & Experience Requirements**
- Bachelor’s degree in an appropriate discipline with at least 7 years of working experience in a sales or customer account management role preferably in Airports or Aviation organization or with a medium to large information communication technology system provider in the Middle East and Africa region
- Past work experience to include a proven track record of sales achievements
- Familiarity and experience in dealing with and maneuvering in the Africa and Middle East customer base and networks.
- Possesses a broad working knowledge of Special Airport Systems (SAS) /Information & Communication Technology (ICT) systems
- Proficiency in MS Office suite tools such as Outlook, Powerpoint, Word, Excel
- Excellent Communication (written & verbal) & presentation ability in English and Arabic languages
- Ability to work effectively in a matrixed team environment locally and globally
- Strong analytical and problem-solving skills to source solutions to customer requirements or issues
- Excellent attention to detail and quality
- Ability to travel frequently (50 to 70%) across Africa and occasionally internationally as maybe required