Voice,non Voice Reservation Agent

Job title : voice and non voice agent Industry: Exhibitions Working Hours : fixed morning shifts Days Off : Fri,Sat or Sat,Sun Experience: CS experience is a must Educational Background: Grads Net Salary : 7550 EGP Paid Training Period Location : Abbasia **Salary**: E£7,500.00 per month

**Responsibilities**: - Fault management including TT handling and fault localization within SLA - DT MOP preparation and CR Implementation - Configuration activities for new services - Incident recovery within SLA - Preventive and corrective maintenance activities - Network configuration audits - Voice core nodes SW updates and Upgrades - Acceptance test...

**About the role**: **Voice Digital Coach responsibilities** - Analyse reported issues to identify its nature (portal, process or service connectivity) and re-direct to the appropriate entity. - Troubleshoot reported issues on different tools (Hookah, Gini, LOIS, CIS, Webadmin, BTD Tools). - Support customers on portal usage by carrying out quick demos where...

We are looking for Voice Network Engineer to join our start-up, to ensure that ZIWO's services—both our internally critical and our externally-visible systems—have reliability and uptime appropriate to customers' needs and a fast rate of improvement while keeping an ever-watchful eye on capacity and performance of our Voice Solution. This role will be...

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: - Convert,...

Baron Hotels & Resorts Egypt, is a leading boutique chain management group that was established in 1980. The signature brand comprises 4 properties in Egypt; Baron Cairo, Baron Resort Sharm El Sheikh, Baron Palms Sharm El Sheikh (adults only) and Baron Palace Sahl Hasheesh, all developed to reflect the group’s philosophy in providing unforgettable...

**Job Number** 23061855 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

**About the role**: The Voice Digital Coach is responsible for delivering comprehensive support to end-users utilizing digital tools. Key responsibilities include addressing customer queries, gathering feedback, suggesting improvements, guiding portal users through functionalities, and providing periodic support information and statistics to the Digital...

**Job Number** 24020621 **Job Category** Reservations **Location** Sheraton Sharm Hotel Resort Villas & Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

**Job Number** 23006755 **Job Category** Reservations **Location** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....