English Voice and Non Voice Agent

WE'RE HIRING Job Title: French voice and non-voice agents Industry: Hotels Qualifications: Experience: Minimum 6 Months of Call Center Experience Fluent command of the French language VeryGood command of the English language, spoken and written Fast typing skills Egyptians or foreigners with a valid visa is a must. **Benefits**: Last shift ends at...

**We're Hiring #Fluent #English#Speakers**: - **#Working_From_Home #Call_Center #Voice**: - **Salary: Up to 12K**: - **Full paid training**: - **Working from home**: - **Laptop provided**: - **Social and medical insurance**: - **Overtime allowance**: - **➤ no overnight shifts ➤** **Job Types**: Full-time, Permanent **Salary**: Up to...

**Voice Digital Coach responsibilities** - Analyse reported issues to identify its nature (portal, process or service connectivity) and re-direct to the appropriate entity. - Troubleshoot reported issues on different tools (Hookah, Gini, LOIS, CIS, Webadmin, BTD Tools). - Support customers on portal usage by carrying out quick demos where required. - Provide...

**About the role**: **Voice Digital Coach responsibilities** - Analyse reported issues to identify its nature (portal, process or service connectivity) and re-direct to the appropriate entity. - Troubleshoot reported issues on different tools (Hookah, Gini, LOIS, CIS, Webadmin, BTD Tools). - Support customers on portal usage by carrying out quick demos where...

Investigate and troubleshoot integration and performance issues. - Initiate changes and upgrades according to vendors’ recommendations. - Assess the impact of changes. - Prepare Scope-of-Work for changes. - Monitor and size product licensing. - Integrate and troubleshoot call recording solutions. - Troubleshoot Gateways, CUBE, and SIP trunks. - Prepare RCA...

**Responsibilities**: - Fault management including TT handling and fault localization within SLA - DT MOP preparation and CR Implementation - Configuration activities for new services - Incident recovery within SLA - Preventive and corrective maintenance activities - Network configuration audits - Voice core nodes SW updates and Upgrades - Acceptance test...

**About the role**: The Voice Digital Coach is responsible for delivering comprehensive support to end-users utilizing digital tools. Key responsibilities include addressing customer queries, gathering feedback, suggesting improvements, guiding portal users through functionalities, and providing periodic support information and statistics to the Digital...

We are looking for Voice Network Engineer to join our start-up, to ensure that ZIWO's services—both our internally critical and our externally-visible systems—have reliability and uptime appropriate to customers' needs and a fast rate of improvement while keeping an ever-watchful eye on capacity and performance of our Voice Solution. This role will be...

**Call Center Agents Realestate industry** - **Salary : 4500 Fixed**: - **Graduates**: - **Rotation Shifts**: - **English Level: Very Good**: - **Location : Abbassia ( Tatbqyeen Tower )**: - **Training 2 weeks** **Salary**: E£4,500.00 per month Application Question(s): - Name,Age, Education level, English level? **Education**: - Bachelor's...

**About the role**: About the role Provide right on-time, first time configurations of different voice services on multiple platforms to establish/develop voice network for Orange Business Services customers. **Responsibilities**: - Configure Oracle ACME SBC for customer SIP trunks. - Configure Ribbon PSX/eSBC for customer access. - Implementation of...