Customer Service

1 week ago

New Cairo, Egypt Teleperformance Full time

**Role Description**

This is a **full-time, on-site** role as a Contact Center Agent located in **New Cairo**. The Contact Center Agent will be responsible for customer support, communication, customer service, computer literacy, and interpersonal communication on a day-to-day basis.
- **Location: New Cairo (5th settlement)**_

**Qualifications**
- Fluency in English
- Required English level: B1-C1
- Excellent communication and interpersonal skills

**Specifications**
- Rotational shifts
- Rotational days off (2 days off per week)
- 9 working hours (including one-hour break)

**Benefits**
- Salary: Up to 16,000 NET (including KPIs) (depending on your English level)
- Salary increase after 6 months
- Career path: A chance to get promoted after 6 months only
- Career development opportunities and learning courses
- KPIs in Euro equivalent
- Transportation is provided all over Cairo and Giza
- Paid training
- Medical insurance: up to 400K coverage per year
- Social insurance

Pay: E£7,200.00 - E£16,000.00 per month

**Language**:

- English (preferred)

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