CS Campaign English chat account B2+

2 days ago

Qesm nd October Al Jizah, Egypt Raya CX Full time

Company Description

RAYA Customer Experience (RAYA CX) provides cutting-edge business process outsourcing (BPO) and customer experience management services for reputable clients across various industries. Since 2001, RAYA CX has partnered with Fortune 1000 companies in North America, Europe, the Middle East, and Africa. Leveraging skilled talent and advanced technologies, RAYA CX offers integrated solutions to improve business processes and drive customer satisfaction. The company is committed to continuous innovation and delivering superior experiences to its clients and their customers.

Role Description

This is a full-time on-site position located in Qesm 2nd 6 October for a CS Campaign English Chat Account (B2+). The role involves managing and executing customer service campaigns, communicating effectively with clients, addressing their inquiries via chat, and ensuring excellent customer experiences. Responsibilities include monitoring campaign progress, analyzing feedback, meeting key performance indicators, and maintaining high-quality service standards.

Qualifications

  • Strong skills in Campaign Management and an understanding of effective Campaign strategies for customer-focused projects.
  • Exceptional Communication abilities, including written English at a B2+ level, to engage with clients professionally and sensitively.
  • Proven Analytical Skills to assess campaign performance, track metrics, and identify areas for improvement.
  • Experience in Project Management and ability to oversee campaign execution from planning through completion.
  • Proactive attitude, teamwork capability, adaptability, and problem-solving skills.
  • Ability to work on-site in Qesm 2nd 6 October and thrive in a dynamic, collaborative environment.
  • Prior experience in customer service, chat support roles, or campaign management is an advantage.

  • CS non voice account English B2

    7 days ago

    Qesm nd October, Al Jizah, Egypt Raya CX Full time

    Company DescriptionRAYA Customer Experience (RAYA CX) is a leading provider of next-generation BPO and customer experience management services, serving diverse industries since 2001. Trusted by Fortune 1000 companies across North America, Europe, the Middle East, and Africa, RAYA CX excels in delivering high-quality service from competitive and skilled labor...

  • Customer Service agent chat account A2+ English

    2 days ago

    Qesm nd October, Al Jizah, Egypt Raya CX Full time

    Company DescriptionRAYA Customer Experience (RAYA CX) specializes in next-generation business process outsourcing (BPO) and customer experience management, offering solutions to clients across diverse industries. Established in 2001, the company has been a trusted partner for customer service, technical support, and global operations for Fortune 1000...

  • Spanish Chat Account

    1 week ago

    Qesm nd October, Al Jizah, Egypt iSON Xperiences - Smarter Empathic AI Full time

    Role DescriptionThis is a full-time on-site Spanish Chat Account role located in Qesm 2nd 6 October. The primary responsibilities include providing customer support and account management through chat in Spanish. The role involves addressing customer inquiries, resolving issues efficiently, ensuring high-quality customer service, and maintaining accurate and...

  • English chat support

    1 week ago

    Qesm El Maadi, Cairo, Egypt e& business Egypt Full time

    e& is hiring for an English chat account. Graduates onlyBenefits:-Salary: net basic+ 2005KPIs)• Social & medical insurance•100% Paid training• Career growth & promotional opportunities after 6 months both in Egypt and UAE• free VPN line with free internet and minutes• Bonuses for top achieversWorking conditions:• 9-hour shift including 1 hour...

  • English Chat Support Specialist

    1 week ago

    Qesm El Maadi, Cairo, Egypt e& CX Solutions Egypt Full time

    e&Cx Companyis hiringB1+/B2 English speakersto be a customer service representatives responsible for handling customers inquiries and complaints throughChats + outbound calls)Job Requirements:Excellent in English (B1+/B2)University GradesExperience in Customer-Facing roles is a plusJob Benefits:Salary 15K GrossBonus program (3k)Referral program (2k)Annual...

  • English Chat Support Agent

    7 days ago

    Qesm El Maadi, Cairo, Egypt e& CX Solutions Egypt Full time

    e&Cx Companyis hiringB1+/B2 English speakersto be a customer service representatives responsible for handling customers inquiries and complaints throughChats + outbound calls)Job Requirements:Excellent in English (B1+/B2)University GradesExperience in Customer-Facing roles is a plusJob Benefits:Salary 15,000KBonus program (3k)Referral program (2k)Annual...

  • Customer service agent non voice b2 english

    2 weeks ago

    Qesm nd October, Al Jizah, Egypt Raya CX Full time

    Company DescriptionRAYA Customer Experience (RAYA CX) specializes in next-generation BPO and customer experience management, serving clients across diverse industries since 2001. Partnering with Fortune 1000 companies in regions such as North America, Europe, the Middle East, and Africa, RAYA CX delivers high-quality customer service and technical support...

  • Chat Support Agent

    5 days ago

    Qesm El Maadi, Cairo, Egypt ETISALAT BUSINESS CONNECTION Full time

    Etisalatis Hiring ForChat Account,Excellent up to fluent English speakers to join our team as Chat Support AgentBenefitsSalary 12400k NetFully paid trainingTop achiever Bonus Program 3KReferral program Bonus 2KFree VPN lineSocial & medical insuranceRequirementsGrads (M. ales)Fluency in English (B1+/B2)Flexibility with rotational shiftsLocation: Maadi,...

  • English Chatting Account

    1 week ago

    Qesm El Maadi, Cairo, Egypt TP Full time

    Company DescriptionTP is a global leader in digital business services, providing advanced, digitally-powered solutions to streamline operations for the world's top brands. With a strong global presence and a commitment to local communities, TP aims to create impactful and sustainable business outcomes. The company plays a crucial role in supporting clients,...

  • Chat Account C1 English Speakers

    4 hours ago

    Qesm El Maadi, Cairo, Egypt Raya CX Full time

    Company DescriptionRAYA Customer Experience (RAYA CX) delivers forward-thinking business process outsourcing (BPO) and customer experience management services for diverse industries worldwide. It has been a trusted partner of Fortune 1000 companies across North America, Europe, the Middle East, and Africa since 2001. Leveraging advanced technology,...