English Voice and non Voice Agent

6 days ago

Cairo, Cairo, Egypt ETISAL International Group Full time 150,000 per year

Qualifications

  • B2 English CEFR
  • Graduates
  • Previous customer service experience is a plus
  • Net Salary : 15,000 EGP

Work Location : Abbasia - Onsite

Key Responsibilities


• Guide customers through the company setup steps (documents, license types, visa

information).


• Answer inquiries clearly and professionally across voice and non-voice channels.


• Stay in touch with clients throughout the setup process.


• Explain the suitable license or visa based on client needs.


• Review and verify customer documents (passports, forms, signatures, etc.).


• Follow up with clients for missing information or updates.


• Verify new leads to confirm interest, understand requirements, and check eligibility.

Client Support Services


• Trade license renewal.


• Shareholder or company name changes.


• Bank account opening coordination.


• Visa cancellation.

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