VoC Data Analyst

4 days ago


Cairo, Cairo, Egypt Combuzz HR Solutions Full time

Voice of Consumer (VoC) Data Analyst

Location:
Cairo, Egypt

Department:
Digital Consumer Insights & Analytics

We're looking for a
VoC Data Analyst
to help strengthen how we listen to and understand our consumers. In this role, you'll support the VoC Analytics Lead by ensuring our consumer data is clean, organized, and transformed into clear, actionable insights.

What You'll Do

  • Extract, clean, and structure consumer data from internal & external sources
  • Build, maintain, and enhance dashboards & recurring reports (Power BI / Tableau)
  • Curate syndicated datasets (retail panel, household panel, brand tracking studies)
  • Prepare presentations and data visualizations to support insights delivery
  • Analyze VoC trends to support consumer-centric decisions
  • Improve reporting workflows and automate recurring reports
  • Support ad-hoc data needs across the Consumer Insights & Analytics team

Requirements

  • Bachelor's degree in Business, Marketing, Data Science, or related field
  • 2+ years
    of experience in data analytics, BI, or consumer insights
  • Strong skills in
    Power BI, Tableau, Excel & basic SQL
  • Experience in data cleaning, transformation, and dashboard creation
  • Fluent in
    Arabic & English
  • Detail-oriented, analytical, and comfortable working with multiple datasets

Why You'll Love This Role

  • Impact key business decisions through high-quality VoC insights
  • Work in a collaborative, data-driven environment
  • Grow your skills across analytics, visualization, and insights delivery
  • Help the organization become more consumer-focused

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