Front Office Coordinator

1 week ago

Sharm El Sheikh South Sinai, Egypt TheLifeCo Wellbeing Full time

The Front Office Coordinator is the first point of contact for guests, ensuring a welcoming and professional environment. This role manages front-desk operations, guest satisfaction, accurate bookings, and smooth communication across departments to support each guest's wellness journey.

Key Responsibilities:

Guest Experience & Front Desk Operations

  • Welcome guests warmly and handle check-in/check-out processes
  • Provide accurate information about programs, services, schedules, and facilities
  • Maintain a calm, positive, and mindful atmosphere aligned with the wellness environment

Reservations & PMS Management

  • Manage and update reservations in the PMS system
  • Ensure data accuracy for bookings, billing, and guest profiles
  • Coordinate room assignments and communicate updates with housekeeping

Communication & Coordination

  • Liaise with other departments (Wellness, Housekeeping, Food & Beverage, Transportation, Medical & Spa teams) to support seamless guest services
  • Communicate guest needs, preferences, allergies, or special requests clearly

Financial & Administrative

  • Process payments, deposits, receipts, and invoices
  • Ensure compliance with internal policies for billing and reporting
  • Handle basic administrative tasks and documentation

Service Excellence & Conduct

  • Uphold a professional appearance and positive wellness-focused attitude
  • Maintain confidentiality and respect guest privacy
  • Demonstrate strong service ethics, active listening, and problem-solving

Required:

  • Previous experience in front office, guest relations, or hospitality
  • Proficiency in English; additional languages a plus (especially Russian, Italian, Turkish)
  • Familiarity with hotel PMS systems
  • Strong communication and interpersonal skills
  • Professional appearance and warm, welcoming demeanor
  • Detail-oriented and able to manage multiple tasks efficiently

Preferred:

  • Experience in wellness, hospitality, or healthcare environment
  • Customer-service or hospitality training / certificates

  • Front Office Supervisor

    4 days ago

    Sharm El Sheikh, South Sinai, Egypt Amphoras Hotels Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Sharm El Sheikh for a Front Office Supervisor. The Front Office Supervisor will oversee front office operations, including managing the front desk team, ensuring smooth check-ins and check-outs, and handling guest inquiries and concerns. The role...

  • Front Office Receptionist – Sharm El-Sheikh, South Sinai

    1 week ago

    Sharm El Sheikh, South Sinai, Egypt Sinaiclinic Hospital Full time

    Front Office Receptionist – Sharm El-Sheikh, South SinaiLocation:Sharm El-Sheikh, South SinaiEmployer:A Leading and Reputable HospitalEmployment Type:Full-Time, On-SiteWe are seeking aprofessional and service-oriented Front Office Receptionistto join our hospital team in Sharm El-Sheikh. The ideal candidate will possess excellent communication skills, a...

  • Assistant Front Office Manager

    2 days ago

    Sharm el-Sheikh, Egypt RIXOS Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Front Office Manager

    2 weeks ago

    Sharm el-Sheikh, Egypt ENNISMORE Full time

    **Company Description** At Ennismore we like to think that we do things a little bit differently, we are a small team with big dreams. Working together and delivering what we say we will is really important to us. We are seeking an experienced and dynamic Front Office Manager to join our luxury resort in the beautiful coastal city of Sharm El Sheikh, Egypt....

  • Front office Admin

    6 days ago

    El Tagamoa El Khames, Cairo, Egypt know how Full time

    Company DescriptionKnow-How HR Consultancy is a trusted partner in providing comprehensive HR solutions tailored to drive sustainable growth for businesses. Specializing in talent acquisition, performance management, employee engagement, and organizational design, the company empowers organizations to attract and retain top talent. Guided by a mission to...

  • Front Office Receptionist

    1 week ago

    Qesm El Sheikh Zaid, Al Jizah, Egypt Uptown October Developments Full time

    Company DescriptionUptown October Developments is a prominent player in Egypt's real estate industry, known for its innovative approach to design and customer-centric solutions. The company focuses on creating sustainable urban communities through high-quality, efficient, and flexible design principles. With expertise in land management, construction, and...

  • Front Office Administration

    3 days ago

    El Tagamoa El Khames, Cairo, Egypt know how Full time

    Company DescriptionKnow-How HR Consultancy is a leading provider of comprehensive HR solutions, helping organizations optimize their people strategies and foster growth. We specialize in services like talent acquisition, performance management, employee engagement, training and development, and organizational design. Our mission is to empower businesses to...

  • Guest Relations Specialist

    2 weeks ago

    Sharm El Sheikh, South Sinai, Egypt JAZ Hotel Group Full time

    Are you ready to take your career to the next level? We are a prestigious 5-star hotel chain located in the stunning destination of Sharm El Sheikh( Tui Magic Life Redsina), currently seeking the perfect candidates to fill the position of aGermanGuest relation Officer in our dynamic front office team. If you are passionate and further interested we want to...

  • Guest Relations Agent

    1 week ago

    Sharm El Sheikh, South Sinai, Egypt Barcelo Hotel Group Full time

    We are looking for an enthusiastic and service-minded Guest Relations Officer to join our team at Barceló Tiran Sharm. The ideal candidate is passionate about hospitality, creates meaningful connections with guests, and represents the Barceló brand with professionalism and warmth.Key Responsibilities• Welcome guests upon arrival and ensure a smooth...

  • Guest Relation Officer

    1 week ago

    Sharm El Sheikh, South Sinai, Egypt Mövenpick Hotels & Resorts Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...