Guest Relations Agent

1 week ago

Qesm El Zamalek Cairo, Egypt Blue Nile Boat Full time $24,000 - $48,000 per year

Job description:

- Review arrival lists to welcome guests.

- Attend to special guests (e.g., VIPs) and answer their inquiries.

- Anticipate guest needs and build rapport with

customers.

- Address customer complaints and escalate to the Guest Relations Manager when needed.

- Ensure compliance with health and quality

standards.

Job requirements:

- BSc/BA in Hospitality Management is

preferred.

- 1-3 years of previous experience as a Guest Relations Agent in the Boats and Nightlife industry or Fine dining Restaurants is a Must.

- Proven experience in systems such as the FOH system or related field.

- Familiarity with hospitality industry standards.

- Proficiency in English; knowledge of additional languages is a plus.

- A customer-oriented and professional

attitude.

- An outgoing personality.

- Outstanding communication abilities.

Benefits :

- Attractive salary depending on your experiences - ( Negotiable)

- Fixed-term contract

- 1 day off

- Social and medical insurance.

- Duty Meal.

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