Customer Service Representative

7 days ago


New Cairo, Cairo, Egypt Element Real Estate Full time 60,000 - 120,000 per year

Company Description

Element Real Estate is a consulting firm that offers full-service commercial and residential property solutions to help investors throughout Egypt. Our goal is to provide superior service to our clients. We specialize in assisting our clients in making informed real estate investment decisions. Our firm is known for its dedication to client satisfaction and in-depth market knowledge.

Role Description

This is a full-time on-site role for a Customer Service Representative located in New Cairo. The Customer Service Representative will be responsible for managing customer interactions, providing effective customer support and ensuring a high level of customer satisfaction. Day-to-day tasks include responding to customer inquiries, resolving issues, and providing information about our services and properties. The role requires maintaining a positive and professional demeanor while actively listening to customer needs and providing solutions.

Qualifications

  • Customer Service, Customer Support, and Customer Satisfaction skills
  • Experience in Customer Experience roles
  • Excellent communication and interpersonal skills
  • Ability to work effectively in an on-site team environment
  • Strong problem-solving abilities
  • Previous experience in the real estate industry is a plus


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