Customer Service Agent

1 week ago


Cairo, Cairo, Egypt Sutherland Full time 15,000 - 25,000 per year

This is a full-time on-site role for Wave 1 Customer Service Representative - English, located in New Cairo, Egypt. The Customer Service Representative will be responsible for delivering exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.

Benefits

  • Wave 1 = higher promotion chances
  • Attractive package
  • Fully paid training
  • Guaranteed KPIs for 3 months
  • Night shifts allowance (starts at: 5:00 PM)
  • 24/7 transportation

  • Excellent English level

  • Flexibility with working night and overnight shifts
  • Graduates and Undergraduates with no commitments
  • Customer Service Representatives and Customer Support skills
Desired Candidate Profile

Excellent English level

  • Flexibility with working night and overnight shifts
  • Graduates and Undergraduates with no commitments
  • Customer Service Representatives and Customer Support skills


  • Cairo, Cairo, Egypt Telecommunication Full time 60,000 - 120,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Agent (English account) located in Cairo, Egypt. The Customer Service Agent will handle day-to-day tasks such as assisting customers with inquiries, resolving issues, managing customer accounts, providing high-quality service, and ensuring customer satisfaction. The role requires...


  • Cairo, Cairo, Egypt NSAS Avia Solutions Full time

    Aero Star Aviation Services – Hiring Open Days We are pleased to announce that our Hiring Open Days will be held from tomorrow, Tuesday (18 November 2025), until Thursday (20 November 2025).We are currently recruiting for the following position:Experienced Customer Service Agent (Traffic Agent)Role: Traffic agent delivering top-notch passenger...


  • Cairo, Cairo, Egypt Element Real Estate Full time 30,000 - 60,000 per year

    Company DescriptionElement Real Estate is a consulting firm that offers full-service commercial and residential property solutions to investors throughout Egypt. Our goal is to provide superior service to our clients. We specialize in assisting our clients in making informed real estate investment decisions. Our firm is known for its dedication to client...


  • New Cairo, Cairo, Egypt telecommunicationn Full time 40,000 - 60,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in New Cairo for a Customer Service Agent. The Customer Service Agent will handle customer inquiries, provide support, resolve issues, and ensure a high level of customer satisfaction. The role involves assisting customers with their queries,...


  • New Cairo, Cairo, Egypt Sutherland Full time 20,000 - 60,000 per year

    Company DescriptionSutherland specializes in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics to drive digital transformation for global iconic brands. By utilizing market-leading technologies and business process excellence, they power rapid innovation and scalable business transformation through their Digital Engineering...


  • New Cairo, Cairo, Egypt Mosla Pioneers Full time 60,000 - 120,000 per year

    Company DescriptionMosla Pioneers is the Egyptian Agency Search, Recruitment & Marketing Agency. Since November 2023, we have been committed to fostering growth and success for our clients by providing qualified candidates in record time. Our experienced team specializes in various sectors, ensuring we match the right talent with the right opportunities. We...


  • Cairo, Cairo, Egypt Aura Communication Full time 30,000 - 50,000 per year

    Company DescriptionAura Communication, established in 2012 in Cairo, Egypt, has grown into a team of over 800 employees committed to delivering exceptional customer experiences. Specializing in Business Process Outsourcing (BPO) services, the company offers customized solutions, including call center operations, inbound and outbound call support, and...


  • Cairo, Cairo, Egypt RATP Dev Full time

    Customer Service AgentFixed-term contractFull-timeAt least 2 years of experience (Junior level)Bachelor degreeCustomer Service AgentCustomer Service AgentMissionJOB PURPOSE:The Customer Service agent is responsible for selling tickets/subscriptions, welcoming, advising customers and accompanying them during the purchasing process. Prospecting for customers...


  • Cairo, Cairo, Egypt Private sector Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an English Customer Service Agent located in Cairo. The role involves delivering exceptional customer service, resolving inquiries, and addressing customer concerns effectively. The agent will also be responsible for maintaining a high level of customer...


  • Cairo, Cairo, Egypt Raya CX Full time 10,000 - 20,000 per year

    Company DescriptionRAYA Customer Experience (RAYA CX) specializes in next-generation business process outsourcing (BPO) and customer experience management services across various industries. Since 2001, the company has been a trusted partner for customer service and global services for Fortune 1000 companies in North America, Europe, the Middle East, and...