SDN Technical Support Specialist

1 week ago

Giza, Giza, Egypt Vodafone Full time 30,000 - 60,000 per year

Deliver expert-level technical support for SDN platforms and related network technologies. Diagnose and resolve complex incidents within agreed SLAs. Collaborate with engineering teams to implement fixes and enhancements. Monitor network health and proactively identify potential issues. Document solutions and contribute to knowledge base for continuous improvement. Continuous improvement and automation practices for network operations. Strong understanding of SDN concepts, protocols, and architecture. Hands-on experience with SDN controllers and virtualised network functions. Proficient in troubleshooting network issues and root cause analysis. Ability to work in a fast-paced, global environment. Not a perfect fit? If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

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