Customer Support Specialist

6 days ago

Giza, Giza, Egypt PPOC company Full time 40,000 - 60,000 per year

Fresh graduates are welcome to apply.

This is a part-time, on-site role for a Customer Support Specialist located in Giza. The role involves providing exceptional customer support, resolving inquiries, and ensuring customer satisfaction. Responsibilities include handling technical support issues, analyzing customer needs, and facilitating effective communication. The role requires adaptability and a proactive approach to problem-solving to maintain high standards of service.

Key Requirements:

  • Bachelor's degree or relevant certification in a related field is a plus
  • Excellent command of professional English.
  • Quick to learn and adapt.
  • Flexibility to hold online meetings with students as needed.
  • Strong interpersonal skills for effective collaboration with colleagues and students.
  • Proficient in Microsoft Excel and Word.
  • Punctual and dependable.
  • Able to handle situations effectively.
  • High communication skills, including listening and interaction.
  • Multi-tasking ability, Team collaboration.
  • Problem-solving efficiency.
  • Attention to detail, Persuasion skills, Self-control under pressure.

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