HR Operations Manager

5 days ago


Cairo, Cairo, Egypt Al Ahly Tamkeen for Microfinance Full time

Summary:

Ensure the effective administration of personnel and social insurance activities in compliance with labor laws and internal policies. This includes managing employee records, handling government-related transactions, and leading the HR operations team to maintain accurate documentation and legal compliance across all employment stages.

Responsibilities:

1.     
Oversee the implementation of personnel policies and procedures
by monitoring daily operations and guiding the team to ensure consistent application and identify areas for improvement.

2.     
Ensure compliance with labor laws and social insurance regulations
by reviewing ongoing activities and resolving any deviations to maintain legal conformity.

3.     
Supervise attendance management processes
by reviewing summaries of absences, lateness, and penalties to ensure accurate payroll input.

4.     
Review and approve annual vacation balances
by verifying reports and deciding on carry-over or payout in line with company policy.

5.     
Monitor the maintenance of employee personnel files
by ensuring all hiring and employment documents are properly completed, verified, and archived in manual records.

6.     
Oversee social insurance registration for new hires
by ensuring timely submission of required forms and addressing any pending issues with authorities.

7.     
Supervise resignation and final settlement processes
by reviewing calculations and ensuring compliance with company and legal requirements.

8.     
Control all social insurance activities
by reviewing monthly reports, forms, and payments to ensure accurate and timely submission to authorities.

9.     
Oversee the company's representation at labor and social insurance offices by coordinating official visits and ensuring timely resolution of related issues.

10.  
Handle escalated employee inquiries and complaints
by analyzing the situation and ensuring appropriate resolutions aligned with policies and regulations.

11.  
Approve and monitor the issuance of official HR documents
(contracts, renewals, HR letters, etc.) to ensure accuracy and compliance.

12.  
Oversee the setup of social insurance for new branches
by coordinating with relevant authorities to open new insurance files and ensure documentation completeness.

13.  
Stay updated on changes in labor and social insurance laws
by reviewing new regulations and guiding the team on required procedural updates.

Education:

·  
Bachelor's degree in Business Administration, Law, or Human Resources Management (or related field).

Experience:

·  
8 to 10 years of experience in personnel and social insurance, including at least 3 years in a supervisory or managerial role.

·  
Strong background in labor law, social insurance procedures, and employee administration within a large or multi-branch organization

Skills &

Competencies:

Skills:

.      
In-depth knowledge of Egyptian labor law and social insurance regulations.

·       
Strong leadership and team supervision abilities.

·       
Excellent organizational and time management skills.

·       
Strong analytical and problem-solving skills.

·       
High attention to detail and accuracy in documentation.

·       
Effective communication and negotiation skills with internal and external stakeholders.

·       
Ability to handle confidential information with integrity.

·       
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and manual record management.



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