Software Program Manager

4 days ago

Qesm El Maadi Cairo, Egypt Arcsen Full time

The Firm:
Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, MuleSoft, Tableau, Slack, and Sprout, Certinia, and Splunk, ensuring clients receive top-tier services tailored to their unique needs.

Job Description:
We are looking for an experienced Program Manager with 10+ years of experience in the IT/software industry to lead enterprise-scale SaaS and digital transformation initiatives. This role drives enterprise-wide digital transformation programs that modernize platforms, elevate customer experience, and deliver measurable improvements in customer satisfaction.

The ideal candidate operates confidently at the executive level, translating business vision into structured delivery while aligning technology, people, and processes.

Responsibilities:

  • Own and lead end-to-end SaaS and digital transformation programs, from strategy to execution
  • Partner with executive stakeholders to define program vision, outcomes, and roadmaps
  • Oversee multi-stream program delivery, ensuring outcomes are achieved on time and within budget
  • Establish strong program governance, executive reporting, and decision frameworks
  • Proactively manage risks, dependencies, and cross-program impacts
  • Lead vendor, system integrator, and third-party partnerships
  • Drive delivery excellence, continuous improvement, and effective change management

Requirements

  • 10+ years of experience in Project management within SaaS, cloud, or digital transformation projects
  • PMP, PgMP, SAFe, or Agile certifications
  • Experience with CRM, ERP, or customer-facing digital platforms
  • Exposure to global or multi-region transformation programs
  • Proven track record of delivering large-scale, enterprise SaaS transformations
  • Strong understanding of cloud platforms and system integrations
  • Deep experience with Agile, SAFe, and hybrid delivery models
  • Executive-level communication skills with the ability to influence senior leadership
  • Strong commercial acumen, including budget ownership and vendor management
  • Ability to lead through ambiguity and drive results in fast-paced environments

Benefits

  • Attractive packages and performance compensation
  • Health insurance package. We care about your health and well-being
  • Paid-time off and holidays. Giving our professionals the flexibility & responsibility to manage their times

Arcsen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

By applying, you give your consent to the processing of your personal data which are necessary to the Personal Data Administrator for the purpose of the recruitment process, and the future recruitment processes. This consent will allow us to contact you in connection with our recruitment. We will process your data for two years.

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