Housekeeping Manager

2 days ago

Cairo, Cairo, Egypt Cairo Marriott Hotel & Omar Khayyam Casino Full time

JOB SUMMARY

Supports the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Ensures property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action.

CANDIDATE PROFILE

Education and Experience

· High school diploma or GED; 1 year experience in the housekeeping or related professional area.

OR

· year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Housekeeping Operations and Budgets

· Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

· Inspects guestrooms on a daily basis.

· Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

· Inventories stock to ensure adequate supplies.

· Supports and supervises an effective inspection program for all guestrooms and public space.

· Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

MANAGEMENT COMPETENCIES

Leadership

· Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

· Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

· Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.

· Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

· Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.

· Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

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