Russian Customer Service and Chat Agent

5 days ago

Qesm st October Al Jizah, Egypt iSON Xperiences - Smarter Empathic AI Full time 60,000 - 120,000 per year

Company Description

Say hAI to iSON Join the AI revolution with iSON Xperiences—where technology meets the power of human connection. We are transforming businesses with cutting-edge AI solutions infused with human empathy, driving innovation, efficiency, and seamless experiences. As pioneers in AI-powered customer engagement, we empower businesses to scale smarter, optimize operations, and create meaningful interactions that go beyond automation. The future is here, and it speaks AI—powered by iSON Xperiences.

Role Description

This is a full-time, on-site role for a Quality Assurance Manager located in Heliopolis. The Quality Assurance Manager will be responsible for overseeing the quality assurance process, developing and implementing quality management standards, monitoring and assessing product quality, coordinating with various departments to resolve quality-related issues, and ensuring compliance with industry regulations and standards.

Qualifications

  • Experience in quality management, quality assurance processes, and quality control methodologies
  • Proficiency in developing and implementing quality management standards
  • Skills in monitoring and assessing product quality and identifying areas for improvement
  • Ability to coordinate and collaborate with various departments to resolve quality-related issues
  • Strong understanding of industry regulations and standards
  • Excellent problem-solving and analytical skills
  • Effective communication and leadership abilities
  • Bachelor's degree in Quality Management, Engineering, or related field
  • Experience in the AI or technology industry is a plus

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