Admin Receptionist

2 weeks ago

Cairo, Cairo, Egypt Anasia Full time 120,000 - 180,000 per year
  • 1. Front Desk & Customer Service
  • Manage the reception area, greet visitors, and ensure a welcoming environment.
  • Receive and direct calls from customers, addressing inquiries or forwarding them to the relevant department.
  • Organize and manage the reception queue to ensure smooth visitor flow.
  • Record and track visits to the site, noting the purpose of each visit.
  • Follow up on client requests and forward them to the maintenance team for action.
  • Update customers on the status of their devices and provide necessary follow-ups.
  • Assist with the CRM system by closing the service cases that originate from the reception.
  • 2. Administrative Coordination
  • Manage the meeting room booking process and ensure availability for scheduled meetings.
  • Follow up on business card requests from employees and coordinate their issuance.
  • Coordinate Middle East cargo shipments for appliances, ensuring invoice processing.
  • Record DHL cargo invoices in collaboration with the supply chain department.
  • Follow up on landline invoices and address any related issues.
  • Track and organize vehicle invoices with associated names for proper documentation.
  • Update the company contact list with accurate data and distribute it to all employees every quarter.
  • 3. Facility Support
  • Maintain and manage the reception drawer money, depositing funds with the treasurer at the end of each day.
  • Support other administrative tasks as required to maintain smooth office operations.
  • Job specification
  • Diploma or Bachelor's degree in Business Administration, Office Management, or a related field.
  • 1+ years of experience in administration, reception, or customer service roles.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office and administrative systems.
  • Attention to detail in managing financial transactions and record-keeping.
  • Customer service-oriented with the ability to handle inquiries professionally.
  • Proficiency in Microsoft Office and ERP/CRM systems.

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