Business Development Officer

7 days ago

Giza, Giza, Egypt CBX Full time 30,000 - 60,000 per year

Company Description

CBX WAYS, based in Cairo, is a business process outsourcing (BPO) and customer experience (CX) solutions provider, delivering world-class, tech-enabled contact center services to global and regional clients. Established in 2024 as the outsourcing and technology division of Global Resources, CBX WAYS leverages over 20 years of expertise to help leading brands scale their customer operations, reduce costs, and elevate service quality. Our state-of-the-art contact center facility in Al-Mohandeseen hosts over 600 operational seats with advanced infrastructure. We support clients across various industries including telecommunications, banking, e-commerce, government, healthcare, and real estate. CBX WAYS offers multilingual support (Arabic, English, French), 24/7 availability, and deep CX experience, emerging as a strategic growth partner for companies aiming to optimize and modernize their customer operations.

Role Description

This is a full-time on-site role for a Business Development Officer, located in Giza. The Business Development Officer will be responsible for identifying new business opportunities, building and maintaining client relationships, and supporting the expansion of CBX's customer operations. Key tasks include analyzing market trends, developing strategic business plans, collaborating with internal teams, and ensuring excellent customer service. The role requires effective communication skills to present proposals and negotiate contracts with potential clients.

Qualifications

  • New Business Development and Strategic Planning skills
  • Strong Analytical and Financial skills
  • Excellent Communication and Presentation skills
  • Customer Service and Relationship Management skills
  • Relevant experience in business development or sales roles
  • Bachelor's degree in Business Administration, Finance, Marketing, or a related field
  • Proficiency in English and Arabic; additional languages are a plus
  • Ability to work independently and as part of a team
  • Proven track record of achieving sales targets and business growth

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