Chatting Customer Service
5 days ago
Company Description
MICO WORLD, established in 2014, is a world-leading open social platform that connects users globally through features including chatting, video, voice chat, live streaming, and gaming. The platform offers high-quality and dynamic social products such as MICO, YoHo, TopTop, and Sugo, serving a vast network of over 100 million users across more than 150 countries and regions. As a global organization, MICO WORLD has a strong footing in markets such as the Middle East, Southeast Asia, South Asia, Europe, and America. With a commitment to localization and global brand promotion, the company actively supports its extensive base of more than 150,000 contracted content creators and anchors.
Role Description
This is a full-time, on-site role based in Cairo, Egypt, for a Chatting Customer Service Representative. The role involves engaging with users through chats to address their inquiries and resolve any issues they may face. Responsibilities include ensuring excellent customer support, maintaining positive customer experiences, and promptly handling users' concerns with professionalism and accuracy. As a key customer touchpoint, you will work towards ensuring overall customer satisfaction in alignment with the company's standards.
Qualifications
- Proven skills in Customer Support, Customer Service, and Customer Satisfaction.
- Familiarity with Customer Experience best practices and the ability to enhance user engagement.
- Strong proficiency in Phone Etiquette and clear communication techniques.
- Excellent problem-solving skills and a customer-first mindset.
- Effective multitasking and time management abilities.
- Fluency in English and Arabic.
- Previous experience in social media platforms or online community engagement is a plus.
-
Chat Customer Service Representative
2 days ago
Cairo, Cairo, Egypt e& business Egypt Full timeWe're Hiring at Etisalat UAE – Customer Service Advisor (Non-Voice)e& CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE (Chats & Emails Account) and support UAE customers. Requirements:• Graduate of any major• English B2• Rotational shifts flexibility What's in it for you? Net Salary up to 16K EGP Fast career...
-
Customer Service
3 days ago
Cairo, Cairo, Egypt MICO WORLD MENA Full timeCompany DescriptionMICO WORLD, founded in 2014, is a globally recognized open social platform offering features like chatting, video, voice chat, live streaming, and games. With over 100 million users across 150+ countries, including regions like the Middle East, Southeast Asia, South Asia, Europe, and America, MICO WORLD has solidified its presence through...
-
Customer Service
3 days ago
Cairo, Cairo, Egypt MICO WORLD MENA Full timeCompany DescriptionMICO WORLD, founded in 2014, is a global leader in open social platforms, with a focus on creating engaging products for users worldwide. Our platform offers features such as live streaming, chatting, video and voice calls, games, and more, with popular products like MICO, YoHo, TopTop, and Sugo. Serving over 100 million users across more...
-
Customer Service
3 days ago
Cairo, Cairo, Egypt MICO WORLD MENA Full timeCompany DescriptionMICO WORLD, established in 2014, is a leading global open social platform, offering a range of dynamic social interactions such as chatting, video and voice calls, live streaming, and games. With a user base of 100 million across more than 150 countries, MICO WORLD has successfully launched various apps, including MICO, YoHo, TopTop, and...
-
Customer Service
1 week ago
Cairo, Cairo, Egypt MICO WORLD MENA Full timeCompany DescriptionMICO WORLD, established in 2014, is a global leader in open social platforms offering services such as chatting, video and voice interactions, live streaming, and games. With over 100 million users across 150+ countries and regions, MICO WORLD manages several social products, including MICO, YoHo, TopTop, and Sugo. The company is...
-
Customer Service
2 weeks ago
Cairo, Cairo, Egypt MICO WORLD MENA Full timeCompany DescriptionMICO WORLD, founded in 2014, is a global leader in open social platforms, offering services such as chatting, video and voice communication, live streaming, and gaming. With products like MICO, YoHo, TopTop, and Sugo, the platform connects over 100 million users in more than 150 countries and regions worldwide. MICO WORLD is dedicated to...
-
Customer service representative
3 days ago
Cairo, Cairo, Egypt Transcom Full timeCustomer service representative - Back Office B2Location: Egypt, CairoJob category: Customer Service Representative (CSR)Language: EnglishWe are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online...
-
ice Associate
3 hours ago
New Cairo, Cairo, Egypt Customer Serv Full timeCompany DescriptionCanon provides comprehensive and detailed online support for a wide range of products, catering to both consumer and business needs. The company is dedicated to ensuring exemplary customer assistance and satisfaction. Canon maintains a strong commitment to quality service, striving to deliver efficient solutions and resources to its...
-
Customer Service
2 hours ago
Cairo, Cairo, Egypt MICO WORLD MENA Full timeCompany DescriptionMICO WORLD, established in 2014, is a world-renowned open social platform that connects over 100 million users across 150+ countries. Offering a diverse range of products such as MICO, YoHo, TopTop, and Sugo, we specialize in social experiences including chatting, video, voice chat, live streaming, and games. Strongly focused on global...
-
Chat Advisor
2 weeks ago
New Cairo, Cairo, Egypt ServiceFirst Full timeWe are now hiringChat Agent with SHEIN in New CairoWorkingOn-siteCompany Description*ServiceFirst CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagementQualifications for SHEIN account (Chat).-Grads only.-Must have experience...
