Community Management Senior Executive
7 days ago
Job Responsibilities:
- Handle post-handover client requests, inquiries, and complaints professionally and promptly.
- Manage high-level community escalations and communicate recurring issues with solutions.
- Conduct regular
site inspections
to ensure compliance with quality and safety standards. - Enforce community rules and coordinate with
Facilities Management and Security
teams. - Supervise on-site personnel, contractors, and vendors to ensure service quality and professionalism.
- Support community events, resident meetings, and communications (rules, updates, newsletters, etc.).
- Report and act on safety issues and operational needs across living zones.
Requirements:
- Bachelor's degree
in a relevant field (Business, Facility Management, or related discipline). - 2–5 years of experience
in community management, property operations, or customer relations. - Strong
communication and problem-solving
skills with a customer-first approach. - Excellent
organizational and time management
abilities. - Collaborative attitude with the ability to work closely with internal and external partners.
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