Service Coordinator

3 days ago

Cairo, Cairo, Egypt Johnson Controls Arabia Full time

Responsibilities:

  • Schedule and dispatch work orders for York and subcontractor teams.
  • Create and follow up on all Supply Request Forms (SRFs) and Return Goods Forms (RGFs) to confirm delivery ETA.
  • Respond to customer care emails with lead time information.
  • Close completed work orders in the system.
  • Perform other assigned tasks as required.

Requirements:

  • Diploma or Bachelor's degree in a related field.
  • Minimum 1 year of experience in coordination or customer service (HVAC preferred).
  • Strong organizational skills and proficiency in MS Office.
  • Good command of the English language, both written and spoken.

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