Consumer Services Coordinator

3 days ago


Cairo, Cairo, Egypt Sutherland Full time

Role Description

This is a full-time on-site role for a Customer Service Representative located in New Cairo. The Customer Service Representative will handle day-to-day customer interactions, providing support and ensuring customer satisfaction. Responsibilities include responding to customer inquiries, resolving issues, and maintaining a high level of customer experience. The role also involves documenting interactions, updating customer records, and collaborating with other team members to improve service procedures.

Qualifications

Customer Service Representatives, Customer Support, and Customer Experience skills

Ability to ensure high levels of Customer Satisfaction and effective Customer Service

Excellent communication and interpersonal skills

Strong problem-solving abilities and attention to detail

Ability to work on-site in New Cairo

Experience in customer service roles is beneficial

High school diploma or equivalent; additional education is a plus

Fluency in English is a MUST

Flexibility with night and overnight shifts is a MUST

Benefits

17,000egp Net salary and more

fully paid training

social and medical insurance

transportation is provided (door to door for ladies)

KPIs are granted 1st 3 months

95% of our promotions are internal

No experiencezx is required

Lots of events and Lots of fun



  • Cairo, Cairo, Egypt Nestlé Full time

    Consumer Engagement Associate ( French Speaker) POSITION SNAPSHOTLocation: EgyptCompany: NestléPOSITION SUMMARYJoining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier...


  • Cairo, Cairo, Egypt Majid Al Futtaim Full time

    BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour,...


  • New Cairo, Cairo, Egypt JTI Full time 120,000 - 240,000 per year

    At JTI we celebrate differences, and everyone truly belongs.46,000 people from all over the worldare continuously building their unique success story with us.83% of employees feel happyworking at JTI.To make a difference with us, all you need to do is bring yourhuman best.What will your story be? Apply nowLearn more Consumer Activations Associate - RetailBe...

  • Fleet Coordinator

    1 week ago


    Cairo, Cairo, Egypt MOTORCARE SERVICES LIMITED Full time 80,000 - 120,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Fleet Coordinator located in Cairo, Egypt. The Fleet Coordinator will be responsible for overseeing fleet operations, managing vehicles, coordinating service and maintenance schedules, ensuring compliance with safety regulations, and maintaining...

  • Service Coordinator

    3 days ago


    Cairo, Cairo, Egypt Johnson Controls Arabia Full time

    Responsibilities:Schedule and dispatch work orders for York and subcontractor teams.Create and follow up on all Supply Request Forms (SRFs) and Return Goods Forms (RGFs) to confirm delivery ETA.Respond to customer care emails with lead time information.Close completed work orders in the system.Perform other assigned tasks as required.Requirements:Diploma or...


  • Cairo, Cairo, Egypt Scale Army Careers Full time

    Our client is a long-established manufacturer in the accessibility and mobility solutions space. They design and produce residential access ramps, modular platforms, and mobility support equipment for both businesses and consumers. After decades focused on B2B channels, they are now expanding into D2C and broader B2C markets. To support this shift, the...

  • Import Coordinator

    7 days ago


    Cairo, Cairo, Egypt Arab Engineers For Engineering Services Full time 600,000 - 1,200,000 per year

    Arab Engineers supports the maintenance, repair, training, and operations needs of various sectors, including petroleum, agriculture, medicine, and education, in both the public and private sectors. With 24 years of experience, Arab Engineers provides outstanding customer service, technical support, and cost-effective solutions to meet its customers' needs....


  • Cairo, Cairo, Egypt Commercial International Bank (Egypt) Full time 120,000 - 240,000 per year

    Job Purpose: To assess the current applied risk models outputs, perform quantitative analysis and coordinate with key functions including vendors, risk management, respective business and information technology that would assist in developing and enhancing the quantitative risk models Accountabilities: Perform Risk Models data quality and accuracy checks to...


  • Cairo, Cairo, Egypt EFS Facilities Services Group (EFS) Full time 150,000 - 250,000 per year

    About the CompanyEFS Facilities Services Group (EFS) is a regional leader in delivering integrated facilities management services across the Middle East, Africa, South Asia, and Turkey. For over 20 years, EFS has provided quality services to some of the biggest regional names, including leading multinationals. The company has a portfolio comprising prominent...


  • Cairo, Cairo, Egypt instashop Full time

    About InstaShopinstashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, InstaShop has been setting the standard for excellence and convenience in the region.With a dynamic and motivated team fueled by passion and...