Senior Performance Management Specialist

Are you an analytical and adaptable professional ready to elevate organizational performance in a dynamic, globally recognized translation and localization company? Future Group invites you to join our innovative team as a Performance Management Specialist and make your mark on our ongoing commitment to excellence, growth, and talent development.

Excel in Performance Management with a Leading Language Services Provider

At Future Group, since1994, we have shaped the future of localization services across the globe. As we continue to expand, your expertise in performance management will help unlock the full potential of our diverse team, driving both individual and organizational success.

Key Responsibilities – Performance Management Specialist
Performance Management :

• Performance Cycle Management: Lead the end-to-end performance management cycle, including goal setting, quarter/mid-year reviews, and year-end appraisals, ensuring adherence to timelines and policies.
• Performance Initiatives: Act as the Project Manager for organizational performance improvement initiatives (e.g., competency model rollouts, culture change projects, or productivity enhancement drivers). Coordinate cross-functional teams, define project milestones, track progress, and ensure the successful implementation of these tasks.
• KPI & OKR Alignment: Collaborate with department heads to define, validate, and update Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) to ensure they are measurable and aligned with business strategy.
• Data Analysis & Reporting: Utilize BI tools (e.g., Incorta) to extract, validate, and analyze performance data. Present deep insights and trends to management regarding workforce productivity, high performers, and areas of concern.
• Coaching: Act as a subject matter expert to coach managers on effective feedback delivery, conducting difficult performance conversations, and setting "SMART" goals.
• Performance Improvement: Identify underperformance trends and assist managers in creating and monitoring Performance Improvement Plans (PIPs) to address gaps.
• System Optimization: Oversee the performance management system configuration, ensuring accurate data tracking and user-friendly processes for all employees.
• Coordination with BI Team: Partner closely with the Business Intelligence team to resolve reporting issues and continuously refine performance dashboards for better visibility.

Training & Development :

• Targeted Training Needs Analysis: Use performance appraisal data and competency assessments to identify specific training needs at individual and functional levels.
• Program Coordination: Coordinate and execute essential training plans, including onboarding for new hires, ensuring they understand performance expectations from day one.
• LMS Administration: Manage the Learning Management System (LMS) by maintaining user access, uploading necessary content, and troubleshooting basic technical issues.
• External Partnerships: Manage relationships with external training providers and educational institutes only when specific niche training is required to close performance gaps.
• Internship Program: Oversee the allocation and performance tracking of interns to ensure learning objectives are met efficiently.

Essential Skills & Experience – Performance Management Specialist

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3 to 5 years of experience with a strong focus on Performance Management systems, KPI setting, and Data Analysis.
• Proven experience in managing projects or leading cross-functional initiatives.

• Moderate experience in Training coordination and LMS management.

• Proficiency in developing and analyzing performance management frameworks and KPIs.

• Outstanding communication, facilitation, and relationship-building skills, with the ability to engage stakeholders at all levels.
• Digital fluency with HRIS/Performance Management Systems and Microsoft Office Suite.
• Ability to maintain confidentiality, integrity, and objectivity in all aspects of performance management.
• Fluency in English—additional language skills are considered a plus.

Why Join Future Group?

• Competitive compensation package with performance-based incentives.
• Opportunities for ongoing learning, professional development, and career progression within the global language solutions industry.
• Inclusive and collaborative organizational culture that values innovation, integrity, and respect for diversity.
• Hybrid working model supporting wellbeing and work-life balance.

Work Conditions – Performance Management Specialist

• Location: Mohandiseen
• Working Model: Hybrid
• Working Hours: 9 AM –6 PM
• Working Days: Sunday to Thursday (five-day working week, two days off)
• Supportive management structure committed to your growth

Ready to Shape the Future of Performance Excellence?

If you are passionate about driving continuous improvement and empowering teams to achieve their best, apply now and play a key part in Future Group's global impact. We are an equal opportunities employer and welcome applications from all genders, backgrounds, and nationalities.

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