Presales Technical Director

1 week ago

Cairo, Cairo, Egypt EgyBell Full time

We Are Hiring a Technical Director for a leading technology company in Tripoli, Libya

Proactively investigate technical solutions needed to address customer requirements, assess customers' met and unmet needs, and recommend solutions that optimize value for both the customer and the company.

Continuously interact with all relevant solution stakeholders, especially C-level customer contacts, to obtain their input and adapt solutions as necessary, ensuring their full support.

Drive the translation of customer needs and technical requirements into appropriate solutions by liaising with customers to understand, anticipate, and meet their specific needs.

Manage the relationship between the technical team, sales, and sales support to align company resources and third-party solutions with customers' business requirements.

Work with the Sales team to meet assigned targets for revenue growth and profitability in the company's product lines, market areas, channels, and teams.

Provide coaching and professional development to team members to enhance their product knowledge, technical expertise, and technical sales skills.

Perform price benchmarking, cost estimation, and modeling of various technologies for evaluation and decision-making.

Obtain relevant marketing intelligence for products and solutions ethically to improve and enhance user experience.

Develop in-depth knowledge of leading-edge broadband products and services, as well as the technical analysis of competitive strengths and weaknesses.

Build strategic alliances with technology vendors and developers.

Support Product Marketing in analyzing the product portfolio and market intelligence to identify enhancement and new product opportunities, and to develop customer retention strategies.

Represent the company's products and services to customers and at field events such as conferences, seminars, and exhibitions.

Coordinate responses to bids from both functional and technical perspectives, ensuring that responses to RFIs/RFPs are of high quality.

Coordinate the activities of the Technical Solutions team and address technical inquiries regarding the company's products and services for both existing and potential customers, ensuring total customer satisfaction.

Ensure continuous innovation in the company's product and service portfolio to support business growth and maintain market leadership.

  • Requirements :

8 to 12 years of experience in the ICT industry.

At least 6 years of experience in technical sales and support or other customer-facing positions.

Minimum 4 years at a senior management level.

Bachelor's degree in Computer Science, Engineering, or a related field

Willing to relocate to Libya - Tripoli

Strong pre-sales experience, including preparing and presenting technical solutions tailored to client needs.

Proven ability to translate customer requirements into actionable technical solutions, working closely with C-level stakeholders.

Skilled in aligning technical teams with sales and support functions to deliver integrated client solutions.

Experience in cost estimation, solution modelling, and competitive benchmarking across technologies.

Demonstrated ability to lead and coach solution teams, enhancing their technical acumen and solution-selling capabilities.

Valid HPE and Juniper certifications are required.

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