Human Capital

5 days ago

Cairo, Cairo, Egypt Experts Plus Recruitment Services Full time

Responsible for developing, implementing, and managing Human Capital and Administrative functions for the F&B operations within the assigned country or region. Ensures compliance, smooth HR operations, effective workforce planning, and administrative support across restaurants, kitchens, warehouses, and corporate F&B offices.

Requirements

Key Responsibilities:

1. Leadership & Team Management

  • Lead and supervise all HC & Admin staff across the country/region, ensuring smooth daily operations.
  • Conduct periodic staff appraisals, provide coaching, and foster strong communication across all levels.
  • Develop and deliver training programs covering food safety, customer service, leadership, and operational skills.

2. HR Planning & Policy Implementation

  • Provide inputs into division yearly plans, manpower budgets, and operational requirements.
  • Support development, implementation, and periodic review of HC & Admin policies aligned with corporate guidelines.
  • Ensure compliance with labour law, food safety HR standards, regulatory requirements, audits, and risk management protocols.

3. Workforce Management

  • Consolidate workforce needs for all F&B outlets and departments; prepare annual HR plans.
  • Supervise recruitment, onboarding, and induction processes.
  • Support manpower planning, scheduling, and talent forecasting across all F&B locations.
  • Manage employee relations, grievances, and mediation in coordination with Operations management.

4. Administrative & Compliance Oversight

  • Oversee visa processing, work permits, medicals, and residency renewals, ensuring legal compliance.
  • Manage time attendance systems and provide accurate payroll inputs.
  • Oversee office and outlet administrative functions, including maintenance, facility management, and vendor/service agreements.
  • Maintain secure filing, digital archiving, and confidentiality of employee documentation.
  • Coordinate with Corporate IT for HR systems, attendance tools, and administrative technologies.

5. Reporting & Communication

  • Prepare regular performance reports for HC & Admin and contribute to overall F&B operational reporting.
  • Provide inputs on HR policies to Corporate HC & Admin and ensure local adherence.

Additional Duties:

  • Handle travel arrangements, ticketing, accommodation coordination, and expense management for employees as required.
  • Perform any other related duties assigned by the direct supervisor.
Benefits

Qualifications & Experience:

  • Minimum 5 years of experience in Human Resources, preferably within F&B, hospitality, or service industry.
  • Excellent English communication; Arabic preferred in certain regions.
  • Strong understanding of local labour laws and F&B regulatory requirements.
  • Proficiency in HR systems, scheduling tools, attendance systems, and MS Office.
  • Knowledge of F&B manpower planning, food safety training requirements, and high-volume recruitment is an advantage.

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