Collection Specialist and Customer Service
3 days ago
Company Description
Company Description
EgyCham, established in April 2010, is a prominent HR Consultancy and Business Hub offering services across Consulting, Training, and Recruitment. With a comprehensive portfolio, EgyCham has collaborated with over 300 companies in various industries and serves as a trusted training provider and recruiter for more than 700 organizations. Operating from its branches in Cairo, Dubai, and Riyadh, EgyCham is ISO certified and accredited by globally recognized HR entities such as the Society of Human Resource Management (SHRM).
EgyCham is hiring for one of our clients in Real Estate (Customer Service & Collection Specialist)
Role Description
This is a full-time, on-site role for a Collection Specialist and Customer Service professional, based in Cairo, Egypt. The role involves managing debt collection processes, handling cash collection and financial transactions, and ensuring timely payments are received. This position also requires providing exceptional customer service, maintaining strong client relationships, and addressing any customer inquiries or concerns efficiently. Regular communication with clients will be required to resolve outstanding issues and ensure satisfaction.
Qualifications
- Bachelor's degree in Accounting, Business Administration, or a related field
- Prior experience in real estate an advantage
- Strong skills in Debt Collection and Cash Collection
- Exceptional Communication and Customer Service abilities
- Detail-oriented with strong problem-solving and organizational skills
- Proficiency in relevant software tools and applications is a plus
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