Business Development Specialist

1 week ago


Heliopolis, Cairo, Egypt Aura Communication Full time

Company Description

Aura Communication, established in 2012 in Cairo-Egypt, is a services expert with a starter spirit, boasting more than 1500 employees dedicated to delivering the ultimate customer experience. We offer a diverse range of Business Process Outsourcing (BPO) services, including call center operations, inbound, outbound, and back-office services, all tailored to meet our clients' unique needs. Our expertise lies in providing flexible, high-quality outsourced customer support solutions, with a focus on inbound customer care, sales, marketing, and technical support.

Role Description

This is a full-time hybrid role for a B2B Business Development Specialist (Outsourcing) based in Heliopolis, with some work-from-home flexibility. The role involves generating leads, conducting market research, and building and maintaining strong client relationships. The specialist will be responsible for crafting proposals, coordinating with different departments to meet client needs, and ensuring customer satisfaction through exceptional service.

Qualifications

  • Analytical Skills and Market Research experience
  • 1 t 2 years of experience in B2B business development
  • Excellent Communication skills for client interaction and team coordination

Previous experience in the outsourcing industry is a plus

  • Lead Generation and Business Development expertise
  • Customer Service skills to ensure high-quality client support
  • Strong interpersonal skills and ability to work in a hybrid environment
  • Bachelor's degree in business, Marketing, or a related field

Benefits

  • Net Salary and commission scheme
  • Social, medical and Life insurance
  • Equipment provided & connectivity allowance
  • Opportunities for career growth and development
  • Collaborative and inclusive work environment

Industry

  • Telecommunications


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