Ecommerce Manager
5 days ago
About the Role
: To lead and manage the e-commerce business for our international brands, driving online sales growth ensuring brand consistency and customer experience across borders.
Responsibilities
:
- Ensure alignment and integration between online channels and ECOM warehouse.
- Manage product catalogue, pricing, promotions, and content for the markets, working with merchandising and buying.
- Deliver the e-commerce strategy.
- Analyze online retail data: sales, traffic, conversion, AOV (average order value), repeat rate, inventory sell-through; produce insights and action plans.
- Coordinate with digital teams to implement platform enhancements, best-practices, and localization requirements.
- Lead cross-functional project execution: new channel launches, marketplace partnerships, partner/distributor integrations, store-online sync.
- Establish and maintain brand standards across channels (online site experience, app, store) ensuring the brand message is appropriately localized.
- Work closely with logistics/fulfilment to optimize delivery, returns, inventory availability and fulfilment cost.
- Serve as point of contact for technology vendors in the areas of SEO, analytics, content, payments, catalog, email, loyalty, messaging or other functions.
Additional Responsibilities
:
- Support digital marketing and ecommerce platform team with digital domain expertise and solid project management fundamentals.
- Connect teams and stakeholders across IT, Digital, Creative, Content, Retail and Marketing groups.
- Other duties as assigned.
Qualifications
:
- Bachelor's degree in business, Marketing, E-Commerce or related field; Master's or MBA preferred for senior roles.
- 15+ years of experience in e-commerce, digital retail (preferably in footwear/apparel or consumer lifestyle brand).
- Proven track record of managing online retail business in a fast-paced, dynamic environment with evolving priorities; ability to adapt to change is important.
- Excellent stakeholder management and cross-functional collaboration capabilities: ability to coordinate across HQ, digital vendors, logistics partners.
- Strong project management skills: ability to drive multiple initiatives concurrently.
- Fluency in English.
Required Skills
:
- Strong analytical skills.
- Experience with e-commerce platforms.
- Excellent stakeholder management.
- Strong project management skills.
- Excellent communication skills.
Preferred Skills
:
- Experience in footwear/apparel or consumer lifestyle brand.
- Master's or MBA degree.
Equal Opportunity Statement
: We are committed to diversity and inclusivity in our hiring practices.
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