Student Coordinator

1 week ago

Heliopolis, Cairo, Egypt DFA - Accredited German Institute Full time 20,000 - 25,000 per year

Do you love helping others, creating meaningful connections, and making sure every student feels supported and valued?

We're looking for a
you
to join our team and help us elevate the student journey from start to finish.

As the
main point of contact
for our students, you'll play a key role in ensuring every interaction is smooth, positive, and memorable. You'll combine empathy, communication, and problem-solving to make our students' experience truly exceptional.

What You'll Do

  • Confirmation Emails:
    Craft and send friendly, clear confirmation emails for students.
  • Feedback & Surveys:
    Gather and analyze feedback to continuously improve the student experience.
  • Evaluation System:
    Approve requests and oversee the evaluation process with attention to detail.
  • Google Reviews:
    Monitor and respond to daily reviews to maintain our strong online presence.
  • Student Relationships:
    Build long-term, positive relationships by understanding and supporting student needs.
  • Escalations (2nd Line):
    Handle and resolve escalated issues with professionalism and care.

What You Bring

  • Experience in customer service, ideally within the education sector.
  • Excellent communication and active listening skills.
  • A genuine empathy for others and a passion for helping students succeed.
  • A team-player attitude with an organized, proactive mindset.

Why You'll Love Working With Us

You'll join a supportive, student-centered team that values communication, growth, and collaboration.

Every day, you'll make a difference , one conversation, one experience, and one student at a time.

If you're passionate about creating outstanding student experiences and building lasting relationships,

we'd love to hear from you

If you're creative, analytical, and ready to bring fresh energy into our team, this role is for you

Apply now and let's shape our digital community together

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