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Cairo, Cairo, Egypt LEO Trading Agency Full time 36,000 - 72,000 per year

Company DescriptionLEO Trading Agency, a LLC, specializes in trading agencies and operates on a franchise model. Partnered with Vodafone since July 2012, LEO Trading Agency owns and operates 31 Vodafone express stores across Egypt. The company is involved in import and export as well as outsourcing recruitment, with a focus on efficiency and customer satisfaction.Role DescriptionThis is a full-time hybrid role for a Fluent English Customer Service Speaker located in Cairo, Egypt, with some work-from-home flexibility. The Customer Service Speaker will be responsible for handling customer inquiries, resolving issues, maintaining high customer satisfaction, and ensuring clear and effective communication with customers through different channels. Additionally, the role involves providing support and guidance to customers about various products and services.QualificationsFluency in English LanguageGraduatesVois UK accountCustomer service experience and strong communication abilitiesProblem-solving and multitasking skillsAbility to work in a fast-paced environmentExperience in a call center or customer care role is a plusBachelor's degree in Business, Marketing, or a any related fieldBenefits13500 EGP and Kpi'sSocial & Medical insuranceEquipment provided & connectivity allowanceCollaborative and inclusive work environment