Customer Experience Executive

**Responsibilities**: - Manage and execute customer bookings against space and equipment availability. - Manage and execute documentation process. - Manage and execute invoicing and BL Delivery. - Complete required periodical reports. - Cooperate with Sales counterpart for maximum customer retention and satisfaction. - Meet designated customer SLAs. -...

Experience defining requirements and using data and metrics to generate business insights. - Bachelor’s degree in Engineering, Mathematics, Statistics or similar quantitative discipline. - 2-5 years in relevant experience as Business Analyst, Data Scientist, Business Intelligence Engineer, Data Engineer, or equivalent. - Technical skills - Advanced...

**Job Purpose**: Maintaining customer relationships and execution process as well as offering the optimum customer experience **Responsibilities**: - Managing and executing customer bookings against space and equipment availability. - Managing and executing documentation process. - Managing and executing invoicing and BL Delivery. - Completing required...

**Job Purpose**: Maintaining customer relationships and execution process as well as offering the optimum customer experience **Responsibilities**: - Managing and executing customer bookings against space and equipment availability. - Managing and executing documentation process. - Managing and executing invoicing and BL Delivery. - Completing required...

We are looking for an enthusiastic and dedicated customer experience specialist to enhance our customer experiences. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services and collaborate with internal departments to optimize customer services and brand awareness. - Nurturing...

**About us**: Convertedin is a marketing operating system for e-Commerce. It utilizes data and shoppers' insights to create personalized multi-channel marketing that boosts customer engagement and maximizes their return on their marketing budget by leveraging artificial intelligence capabilities. Convertedin has helped more than 800 e-Commerce...

**Summary** **Responsibilities** - Develop and execute strategies to drive telesales, focusing on achieving sales targets and revenue growth - Implement initiatives to optimize customer retention rates by identifying opportunities to enhance customer loyalty and reduce churn - Lead and manage a team of Customer Support Representatives, ensuring high-quality...

Join us to transform the way people work, everywhere. Our products are the global standard for process intelligence and automation at more than 10,000 organizations across 90 countries. You'll help customers accelerate their digital transformation, bringing them a quicker, easier, better way to work. **About the Role**: The Customer Experience Manager (CEM)...

Bachelor's degree - Experience defining program requirements and using data and metrics to determine improvements - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience identifying and resolving complex issues Amazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best...

**About us**: Convertedin is a marketing operating system for e-Commerce. It utilizes data and shoppers' insights to create personalized multi-channel marketing that boosts customer engagement and maximizes their return on their marketing budget by leveraging artificial intelligence capabilities. Convertedin has helped more than 800 e-Commerce...

**About Nintex**: At Nintex, we are transforming the way people work, everywhere. Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily...

**About Nintex**: At Nintex, we are transforming the way people work, everywhere. Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily...

**Commercial CE Manager.CRM & Customer Experience** **-** **(** **230001T2** **)** **Description** **Job Purpose** **Report To Position Name** Strategy: 1. Designing the customer experience strategy through the initiation of a broad improvement program across the different touch points, while deciding on a structure ,priorities and inject the change...

**About the role** As the Customer Experience Manager, you will be part of the Experience Team focusing on maintaining a world-class customer support function by implementing and optimizing metric-driven policies, procedures, and quality standards. You will function as a strategic, customer-facing, results-driven, and innovative operations leader; managing...

**The role of a customer experience (CX) specialist is to ensure that the telesales/customer service agent follows a buyer-centric approach and delivers a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the customer journey. A customer experience specialist is responsible for keeping track of customer...

**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Operations Support (Customer Experience Continuous Improvement Specialist) (Team leader level) (BPO) **Job Description**: Position in family will impact accountabilities such that Associate levels may complete some tasks under guidance and may have responsibility for less complex tasks....

**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Operations Support (Customer Experience Continuous Improvement Specialist) (Team leader level) (BPO) **Job Description**: Position in family will impact accountabilities such that Associate levels may complete some tasks under guidance and may have responsibility for less complex tasks....

**About Passport**: As the day-to-day customer experience associate for our brands, you’ll be integral in building a trusting relationship with our customers and their customers. We want to ensure that our customers have a seamless experience with Passport. We're looking for more than someone to answer our support tickets; we're looking for an empathetic...

InstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology...

Your Job - Alignment with our Guardian vision and working accordingly to our shared PBM values - Executing with Value Creation and Contribution Motivated Mindset Our Team The role with be part of customer support team, providing end to end project and administrative support. What You Will Do - Alignment with our Guardian vision and working accordingly to...