Application Support

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**About the job IT Application Support**: Key responsibilities: Provide user support to ensure the effective and timely resolution of Application problems, keeping staff informed of the status of their request for support. Analyze, troubleshoot end-users problems -Utilize all technical resources to solve reported issues. Demonstrate and promote superior...

Provide user support to ensure the effective and timely resolution of Application problems, keeping staff informed of the status of their request for support. - Analyze, and troubleshoot end-user problems -Utilize all technical resources to solve reported issues. - Demonstrate and promote superior customer service in handling inquiries, problems, and...

**Job Information**: Industry - Real EstateWork Experience - 4-5 yearsCity - Cornish El NileState/Province - CairoCountry - EgyptZip/Postal Code - 11311- Work with Application teams to identify and fixes to improve stability, reduce operational risk, and reduce manual tasks. - Develop strong partnerships and communication channels with the business, IT team...

**Job brief**: First-level Application Support Specialist is required to join to support Enozom products users. **Responsibilities**: - Provide prompt and efficient technical support to clients. - Offering guidance on product usage, troubleshooting issues, and resolving any concerns that may arise. - Holding demo meetings with potential clients. - Holding...

**Purpose of the job** As an Application Support Manager, you will manage the performance of the Product Support Team, and ensure that Service Level Agreements are achieved as set by the business. You will ensure the support staff follows ITIL processes and procedures to provide outstanding customer service at all times. In addition to this, they will work...

Senior Application Support Engineer performs a variety of implementation, deployments, and troubleshooting requiring a wide knowledge of company products, database engines, operating systems. **Responsibilities**: The senior Application Support Engineer, as part of the team, will be responsible for: Execution of DB scripts/extracts as needed. React to High...

**Job Information**: Field - Applications & DataField / Area - Business Analysis & SupportIndustry - BankingJob Category - Application Support AnalystWork Experience - 1-3 yearsCity - New CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Investigating and handling customers reported Issues, Requests and Inquiries. - Reporting any...

The WebLogic Database Administrator (DBA) will be responsible for the design, implementation, maintenance, and performance tuning of WebLogic Server environments and associated databases. - Work with team members to resolve more complex or cross technology incidents. - Resolve most technical incidents independently within technical area. **Personal...

**Job Information**: Field - Applications & DataIndustry - Real EstateCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311**Role and Responsibilities**: - Provide technical support to customers, including troubleshooting and resolving software issues in a timely manner. - Collaborate with cross-functional teams to understand...

**JOB TITLE**: Application Support Specialist **DEPARTMENT**: Centre of Excellence **REPORTING TO**: Service Delivery Manager **LOCATION**: Egypt **ADDITIONAL INFO**: **PURPOSE OF POSITION**:Deeper analysis for repetitive incidents and perform RCA to resolve problems permanently. **KEY RESPONSIBILITIES** - Responsible for the 3rd level support for...

About the job Junior, Application Support Engineer **Purpose of the job** Application Support data charging projects & bundled offers (new data experience, broadband, WIFI, buckets, offers, promotions, repricing, handset bundles...,etc. ) end to end from Charging side, perform all activities related to project management, managing technical and business...

Details Required Experience 1-2 Department Business Operations & Support Services Career Level Position Location Cairo **Skills**: - Networks CRM Requirements and responsibilities Responsibilities include but not limited to: - Clearly communicate with clients, solicit feedback, and provide periodic status updates. - Engage with technical clients via...

**Join our growing team of achievers and take your career to the next level!**: At BI-Technologies, we all work as one big family. We pursue an environment that sparks achievement enabling people to excel and demonstrate their skills and abilities. Our employees enjoy exposure to vast career opportunities and ongoing development in a workplace where they...

**About the job Developer and Support of Applications and Software Solutions**: Role Summary Develop all sorts of required reports and dashboards required by different stakeholders. Key responsibilities Act as a first level of support for business teams Monitors the system, checks messages and improves the current processes. Submit ad hoc business...

**Purpose of the job** Application Support data charging projects & bundled offers (new data experience, broadband, WIFI, buckets, offers, promotions, repricing, handset bundles...,etc. ) end to end from Charging side, perform all activities related to project management, managing technical and business aspects of projects engagements including solution...

**About the role**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level...

**About the role**: **Senior Application Support and Cloud Operations Engineer** **Mission**: Within the MAC team, the scope of this senior job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level technical support and...

**votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...

Familiar with sales cycle - Support all users on SAP SD, PM, LE modules - Maintain master data on SAP for SD, PM modules Job Requirements *SAP experienced 1 year in SD & PM module* Bachelor degree (Computer science or Commerce with IT background ) Excellent communication and problem-solving skills Multi-tasking abilityGive needed support in all reporting...