Customer Service-call Center Agent

Call Center Agents needed for a very reputable Telecommunication Company in U.A.E. The Agent uses effective communications and selling skills as well as use appropriate support tools to resolve customer requests in a timely fashion, professionally guiding members through steps to resolve billing and sales problems and issues. The Agent is responsible to...

Details Required Experience 3 years Department Customer Operations Career LevelLead Position Location Alexandria **Skills**: customer service Requirements and responsibilities - Ensuring agents understand and comply with all call center objectives, performance standards, and policies. - Answering agent questions regarding best practices or difficult...

Details Required Experience 3 years Department Customer Operations Career LevelLead Position Location Alexandria **Skills**: customer service Requirements and responsibilities - Ensuring agents understand and comply with all call center objectives, performance standards, and policies. - Answering agent questions regarding best practices or difficult...

Job Requirements Essential Qualifications and Experience - University Degree in a relevant discipline. - 1 to 3 year experience as a customer service and/or call center. - Very Good in Arabic & English (Reading, Writing & Oral) - Very good computer skills Desirable Qualifications and Experience - Familiarity with telephone techniques and skills. -...

**Job description** About the job We are looking for a skilled Call center quality manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized,...

We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven professional. They...

_**#Working_from_home_vacancy**_ - **Work whenever you want!**_ Leo trading Agency is hiring fluent English speakers to join immediately. **Company Description**: LEO Trading Agency LLC is a trading agency and franchise operator that has been a partner of Vodafone since July 2012. Operating 34 Vodafone express stores across Egypt, inshore & off shore we...

Job Requirements Essential Qualifications and Experience - University Degree in a relevant discipline. - 1 to 3 year experience as a customer service and/or call center. - Very Good in Arabic & English (Reading, Writing & Oral) - Very good computer skills Desirable Qualifications and Experience - Familiarity with telephone techniques and skills. -...

The Customer Service Representative uses effective communications and selling skills as well as use appropriate support tools to resolve customer requests in a timely fashion, professionally guiding members through steps to resolve billing and sales problems and issues. Benefits: *Transportation after 8:00PM - Social Insurance - Medical Insurance *Life...

Are you ready to start a new adventure pioneering together with us? We are looking for a brilliant Customer service manager We're looking for a Customer service manager to improve retention, engagement, and loyalty for our customers. This will be done by developing communication and content strategies to improve customer and prospect...

We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project. - Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate...

**Job Description**: - Dedicated advanced reporting Analyst will be required to handle all new onboarding and EWFM profile creation, changes, shift updates, headcount changes, within EWFM and Files - The Altice and Vendor “Real Time Management Analyst” is responsible for maximizing resources to ensure the right numbers of agents are in the right place...

**Job Description**: - Dedicated advanced reporting Analyst will be required to handle all new onboarding and EWFM profile creation, changes, shift updates, headcount changes, within EWFM and Files - The Altice and Vendor “Real Time Management Analyst” is responsible for maximizing resources to ensure the right numbers of agents are in the right place...

We are currently recruiting for Airport Services Agent in Alexandria, Egypt. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...

**COMPANY DESCRIPTION** **Responsibilities**:** - Maintain a high level of a professional and cordial attitude dealing with customers - Respond to a variety of customers’ requests through offering accurate information and services - Work on the existing software CRM tool and achieve high level of accuracy using it after training - Maintain data and...

We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers....

**Responsibilities**: - Manage and enforce level 1 PCI compliance standardsAssist in agent goal setting practices- - Take escalated calls- - Enforce company and call center policies and procedures- - Maintain refunds, priority, dynamic partners and escalations- - Work with suppliers to negotiate reasonable outcomes for customers- - Provide feedback on...

Job Requirements Essential Qualifications and Experience - University Degree in a relevant discipline. - 1 to 3 year experience as a customer service and/or call center. - Very Good in Arabic & English (Reading, Writing & Oral) - Very good computer skills Desirable Qualifications and Experience - Familiarity with telephone techniques and skills. -...

Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment. Influences customers to buy or retain product or service by following a prepared script to give product reference information. Documents transactions by completing forms and record logs. Maintains database by entering, verifying, and...

freelance trainer in marketing &sales holds MBA degree Egyptian Cultural Center: is an Egyptian educational system established in 2014 Accredited by the World Fund for Development and Planning (WFDP) in November 2018. The aim of the system: Our goal is to spread the administrative, cultural and developmental sciences in various forms. Provides many services,...