Application Support Engineer

2 weeks ago


محافظة القاهرة, Egypt IQVIA Full time

What to Expect:

- Provide Second Tier Support to IQVIA product and projects.
- Develop and execute SQL queries to extract and manipulate data from databases.
- Monitor and maintain web servers and API integrations, ensuring smooth functioning and responsiveness.
- Collaborate with developers and cross-functional teams to identify and resolve technical issues.
- Document technical processes, troubleshooting steps, and best practices for future reference.

What We Are Looking For:

- 1-2 years experience in Application and Production Support
- Bachelor's degree in Computer Science, Information Technology, or a related field.

**Strong knowledge of databases and SQL languages (e.g., SQL Server, Oracle, MySQL).**
- **Familiarity with operating systems such as Windows and Unix/Linux.**:

- **Proficiency in working with API integrations and web servers (e.g., IIS, Apache, Nginx).**:

- Basic understanding of software development lifecycle and agile methodologies.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills to collaborate effectively with teams.

Bonus Points:

- Familiarity with containerization technologies like Docker and Kubernetes.
- Understanding of networking concepts and protocols (TCP/IP, DNS, HTTP).



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