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Channel Team Lead, Channels Relationship Management

2 weeks ago

مصر, Egypt Souq.com for E-Commerce LLC Full time

Experience managing medium to large teams.
- Experience working with data analysis and/or making decisions based on analysis.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We're seeking Channel Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.

Key job responsibilities

Typical responsibilities will include:

- Quickly understand the business issues and challenges of Transportation operations; identify strengths/weaknesses and suggest areas for improvement
- Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
- Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
- Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,
- Experience in Logistics (courier industry) / FMCG or B2B sales.
- Experience in handling external and multiple stakeholders including team, vendors, clients, field executives.

If you are engaging, innovative, supportive, problem solver, and you worked in fast paced environment we want to hear from you