Operations Leader, Facility Management Specialist
3 weeks ago
We are seeking an experienced leader to oversee the facility management operations for our international firm in Cairo, Egypt. As the Operations Director, you will be responsible for managing and optimizing the performance of our facilities, ensuring that they meet the highest standards of quality and efficiency. The Operations Director will be responsible for leading and overseeing all operational activities to ensure effective service delivery in line with client expectations and company standards.
Key Responsibilities:
- Develop and implement operational strategies that improve service quality, efficiency, and profitability
- Cordinate with project managers and department heads to ensure smooth execution of facility management services
- Monitor operational performance through KPIs and regularly report on project outcomes and areas for improvement
- Manage and optimize resources, including staff, equipment, and materials, ensuring cost-effective operations
- Ensure compliance with health, safety, and environmental regulations across all projects and facilities
- Collaborate with the Commercial Director to align operational capacity with commercial goals
- Drive continuous improvement initiatives, focusing on operational efficiency, customer satisfaction, and risk management
- Establish and maintain strong relationships with clients, addressing any operational concerns promptly
- Mentor and develop operations teams, ensuring high levels of performance and staff retention
Qualifications:
- Bachelors degree in Engineering. (Masters preferred)
- 10+ years of experience in an operations management role in the facility management industry is a must
- Strong leadership and organizational skills, with the ability to manage multiple projects and teams
- Professional certifications in Facility Management, such as (CFM, FMP, SFP, PMP)
- Knowledge of operational standards and best practices in facility management
- Excellent problem-solving and decision-making abilities
- Experience with resource management and budget control
- Strong understanding of HSE (Health, Safety, and Environment) standards
- Excellent interpersonal and communication skills
This is an exciting opportunity to work for a leading international firm with a strong presence in the facility management industry. Our company is dedicated to providing high-quality services to our clients across the globe. The successful candidate will be responsible for leading our facility management operations in Cairo, Egypt. If you are a driven and experienced facility management professional looking for a new challenge, we encourage you to apply for this position.
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