Customer Service Representative
3 weeks ago
NOK Human Capital is seeking a Customer Service Agent to work with a well-known telecommunication company in Nile City Towers - El Tahrir.
Job Description:
Key Responsibilities:
- Manage large volumes of incoming phone calls with professionalism and efficiency.
- Identify and assess customer needs to achieve satisfaction and resolve issues.
- Handle customer complaints, provide suitable solutions and alternatives within time limits, and follow up to ensure resolution.
Requirements:
- Graduates with a strong academic background.
- Excellent English language skills.
- Maximum age: 30 years.
- Flexibility with rotational and night shifts.
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Customer Service Representative
4 weeks ago
Cairo, Cairo, Egypt RayaCX Full timeRayaCX is a leading provider of next-generation BPO and customer experience management services. We are seeking a skilled Customer Service Representative to join our team in Cairo, Egypt.As a Customer Service Representative, you will be responsible for providing exceptional customer service, technical support, and global services to clients across various...
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Customer Service Representative
4 weeks ago
Cairo, Cairo, Egypt Nok Human Capital Full timeJob Title: Customer Service RepresentativeNOK Human Capital is seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Providing exceptional customer service via phone, email, and chatResolving customer complaints and concerns in a professional and timely mannerCollaborating with internal teams to resolve customer...
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Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt RayaCX Full timeJob Title: Banking Call Center Support SpecialistAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our RayaCX team in Cairo. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients across various banking operations. Key Responsibilities:-...
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Customer Service Representative
3 weeks ago
Cairo, Cairo, Egypt Nok Human Capital Full timeNOK Human Capital is currently hiring for a well-established e-commerce company.As a Customer Service Representative, you will be responsible for handling incoming chats, telephone contacts, and resolving issues in a timely and efficient manner.The working hours are 8 productive hours plus 1 hour of break, totaling 9 hours per day.We offer a comprehensive...
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Customer Service Representative
5 days ago
Cairo, Cairo, Egypt Nok Human Capital Full timeNok Human Capital is seeking a highly skilled Customer Service Representative to join our team in the insurance industry.As a representative, you will be responsible for providing exceptional customer service to clients and ensuring their needs are met.The ideal candidate will have at least 6 months of experience as a CSR and possess excellent communication...
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Cairo, Cairo, Egypt Nok Human Capital Full timeGoodsmart is a well-known online application offering a premium household delivery service.We are seeking call center representatives and Telesales agents to work on site in Zamalek.Requirements:Graduates and undergraduates with no commitment are welcome to apply.Excellent English language skills are required.Prior experience in customer service is...
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Cairo, Cairo, Egypt RayaCX Full timeJob Summary:The Medical Laboratory Customer Service Representative is responsible for delivering exceptional customer service to patients, physicians, and other healthcare professionals. They will handle inquiries, schedule appointments, process orders, and ensure the laboratory's efficiency.Key Responsibilities:Respond to incoming calls and provide accurate...
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Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt RayaCX Full timeJob Title: Chat Support AgentDescription:We are seeking a skilled Chat Support Agent to join our team at Raya CX. As a key member of our customer experience team, you will be responsible for providing top-notch customer service, technical support, and global services to clients across various industries.Key Responsibilities:Respond to Customer Inquiries:...
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Cairo, Cairo, Egypt Nok Human Capital Full timeNOK Human Capital is seeking a Customer Service Representative to join their team at a well-established e-commerce company.Key responsibilities include handling incoming chats, telephone contacts, and resolving issues efficiently and promptly.Working hours are 8 productive hours plus a 1-hour break, totaling 9 hours per day.The company offers annual leave,...
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Customer Service Ambassador
3 days ago
Cairo, Cairo, Egypt Nok Human Capital Full timeAbout NOK Human CapitalWe are a leading provider of human capital solutions, dedicated to helping businesses achieve their goals through strategic recruitment and talent management.Job OverviewThis role involves working as a Customer Service Representative for a renowned BPO company. You will be responsible for handling customer inquiries, providing product...
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Customer Service and Telesales Professionals
3 weeks ago
Cairo, Cairo, Egypt Nok Human Capital Full timeNOK HC is seeking skilled call center representatives and telesales agents on behalf of Goodsmart, a renowned online application offering premium household delivery services.Key requirements include:Excellent English language proficiencyGraduates and undergraduates with no prior commitments are welcome to applyPreferred experience in the customer service...
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Amazon German Customer Service Representative
4 weeks ago
Cairo, Cairo, Egypt Nok Human Capital Full timeNOK Human Capital is seeking a highly skilled German Customer Service Associate to join our team at a leading e-commerce company.Key Responsibilities: Provide exceptional customer service to clients in German, ensuring a positive experience and resolving issues efficiently. Work in a rotational shift schedule with rotational days off, including a 1-hour...
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Amazon German Customer Service Representative
4 weeks ago
Cairo, Cairo, Egypt Nok Human Capital Full timeWe are seeking a highly skilled German Language Support Specialist to join our team at NOK Human Capital. The ideal candidate will possess a strong B2/C1 German level proficiency and be able to work rotational shifts with rotational days off.Key Responsibilities: Provide exceptional customer service to clients in German Collaborate with internal teams to...
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Customer Experience Associate
2 weeks ago
Cairo, Cairo, Egypt RayaCX Full timeAbout RayaCXRayaCX is a leading provider of next-generation BPO and customer experience management services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa.Role DescriptionThis is a full-time on-site role for a Customer Service Representative at RayaCX's location in Egypt.The Customer Service Representative will provide...
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Amazon German Customer Service Representative
4 weeks ago
Cairo, Cairo, Egypt Nok Human Capital Full timeNOK Human Capital is hiring a German Customer Service Associate to work with a well-known e-commerce company.Key Requirements: Required German Level: B2/C1 German language proficiency. Ability to work rotational shifts with rotational days off (9 hours including 1 hour break). This role is open to Egyptians only. Graduates, dropouts, and gap year students...
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Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt Nok Human Capital Full timeNOK Human Capital is hiring a Call Center Agent on behalf of ALFA Scan.Job Requirements:Bachelor's degree from an accredited university is required.0-3 years of generic business experience, preferably as a Call Center Agent.Professional skills in Arabic and English language, both spoken and written.Professional communication and influencing skills.Strong PC...
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CS Representative
3 weeks ago
Cairo, Cairo, Egypt Nok Human Capital Full timeNOK HC is seeking a skilled Customer Service Representative for a reputable insurance company. Key responsibilities include:Providing exceptional customer support via various channels.Maintaining a high level of English proficiency to effectively communicate with clients.Previous experience as a CSR for at least 6 months is highly preferred.Benefits...
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Customer Service Expert
4 weeks ago
Cairo, Cairo, Egypt RayaCX Full timeRayaCX is a leading provider of next-generation BPO and customer experience management services. We are seeking a Customer Service Expert to provide customer service, technical support, and global services to clients across various industries.Key Responsibilities:Provide customer service and technical support to clientsResolve customer inquiries and issues...
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Customer Service Ambassador
2 weeks ago
Cairo, Cairo, Egypt RayaCX Full timeRaya CX is a global leader in customer experience management services, delivering integrated business process outsourcing solutions since 2001. The ideal candidate for this role will be responsible for providing customer service, technical support, and global services to clients across various industries. Key Responsibilities: Excellent customer service and...
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Customer Service Ambassador
4 weeks ago
Cairo, Cairo, Egypt RayaCX Full timeRayaCX is a leading provider of next-generation BPO and customer experience management services. As a Customer Service Ambassador, you will be responsible for delivering exceptional customer experiences to clients across various industries.Key Responsibilities:Provide customer service and technical support to clientsResolve customer inquiries and issues in a...