Logistics Coordinator
1 month ago
Pipeline Gurus is hiring for one of its esteemed partners, a leading beauty e-commerce player building the **"Sephora of the Middle East."** This fast-growing company is on a mission to revolutionize beauty retail in the region, and we’re searching for a **Logistics Coordinator** who thrives on operational excellence and KPI-driven results.
If you have **e-commerce experience**, a knack for managing complex logistics networks, and a passion for optimizing supply chain operations, we want to hear from you
**Responsibilities**:
- **Logistics and Partner Management**:
- Coordinate with suppliers, 3PL providers, and vendors to ensure smooth order processing and delivery.
- Build and maintain strong relationships with logistics partners, ensuring adherence to SLAs.
- **Fulfillment and Dispatch Oversight**:
- Oversee end-to-end e-commerce fulfillment operations, ensuring orders are placed, processed, and delivered seamlessly.
- Manage internal dispatch operations to minimize delays and improve efficiency.
- **KPI Optimization**:
- Track and drive operational KPIs, including:
- Order fail rate minimization
- Order volume growth
- Gross Merchandise Value (GMV)
- Increasing basket size
- Order-to-delivery conversion rates
- Proactively address bottlenecks in the supply chain to hit monthly and quarterly goals.
- **Problem Solving and Process Improvement**:
- Monitor logistics processes and implement strategies to enhance speed and accuracy.
- Collaborate with cross-functional teams to resolve operational issues quickly and efficiently.
**Requirements**:
- **Mandatory**: Prior experience in e-commerce logistics.
- Proven expertise in managing suppliers, 3PL providers, and dispatch operations.
- Strong understanding of operational KPIs and a data-driven approach to achieving targets.
- Excellent problem-solving and organizational skills, with the ability to thrive in a fast-paced environment.
- Familiarity with logistics tools and e-commerce platforms; proficiency in order/inventory management systems is a bonus.
- Strong communication and stakeholder management skills.
**Benefits**
- Be part of a game-changing e-commerce revolution in the Middle East.
- A dynamic work environment with endless opportunities for growth.
- Competitive compensation package tied to performance and results.
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