Technical Writer

6 days ago


مصر, Egypt Unifonic Full time

Proudly voted a Great Place to Work®, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big

**Meet the team**

Are you a product visionary with a passion for innovation? Look no further Our dynamic product team is seeking a Technical Writer to join our ranks and help shape the future of our cutting-edge CPaaS solutions. Our team spearheads the development of new products, features, and capabilities in the space of SMS, Conversations, Voice, Data, and much more. If you're a creative problem-solver with a knack for identifying customer needs, this is the perfect opportunity for you to make a real impact and drive the growth of Unifonic.

As a Technical Writer, you will be producing a variety of top-quality learning materials such as technical documentation, screenshot markups, and training videos.

**Help us shape the future of communications by**:

- Proofreading technical documentation to ensure accuracy in both Arabic and English.
- Translating technical documents from English into Arabic and vice versa.
- Maintaining termbases, translation memories, and glossaries updated to keep the consistency
all over the created documents.

**What you will bring**:

- Hands-on one year of experience as a Technical Writer, writing complex documentation for web-based software.
- Bachelor’s degree in Translation, linguistics, English Language, or a degree with a focus on English and Arabic writing, and communications.
- Strong Arabic competence, with excellent English writing and verbal communication skills.
- Experience working in a technical company, preferably a SaaS company.
- Attention to detail with a creative eye.
- Familiarity with the functionality of Help Authoring tools is nice to have.
- Understanding the functionality of Computer Aided Translation tools is a plus.
- A good understanding of the functionality of capturing and editing tools is a plus.
- Technical writing courses related to the software industry are ideal.
- The ability to work with Agile/Scrum software development teams is preferred.

**As a Unifone you will receive a range of benefits**:

- Competitive salary and bonus.
- Unifonic share scheme (we are all owners).
- 30 holiday days after your first anniversary.
- Your Birthday off
- Flexible working arrangements.
- Spend up to 10 weeks per year working from anywhere in the world
- Paid leave for new parents.
- Linkedin learning license.


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