Rsa - Senior Analyst, Technical Writer

5 months ago

مصر, Egypt RSA Full time

**RSA - Senior Analyst, Technical Writer**

RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology services, and other industries to thrive in a digital world, delivering complete capabilities for modern authentication, access, lifecycle management, and identity governance. Whether in the cloud or on-premises, RSA connects people with the digital resources they depend on everywhere they live, work, and play.

**Responsibilities**:

- Write and edit a variety of content, including HTML- and PDF-based product content for both end-user and administrator audiences.
- Work closely with the SecurID User Experience Design team to create content that helps our customers quickly and easily achieve their goals.
- Learn the product through hands-on experience (installing, configuring, and testing features).
- Work collaboratively with cross-functional agile teams, including engineering and product management.
- Seek customer input, advocate for the user, and always write with the user in mind.

**Requirements**:

- Excellent writing and communication skills and ability to clearly express complex ideas and concepts.
- Knowledge of technical communication best practices
- Ability and desire to collaborate with others
- Strong knowledge of Madcap Flare, FrameMaker, Visio and other standard technical content development tools.
- Strong problem-solving, organizational and project leadership skills
- Minimum of 2 years of experience as a technical writer in a dynamic, fast-paced agile environment.
- Previous experience in the cybersecurity domain is a plus.
- Bachelor’s degree and/or certificate of completion of a University program in Technical Writing or equivalent experience
- RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law._

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