Front Office Manager

3 hours ago


مصر, Egypt Andalusia Hospitals Full time

Andalusia Hospitals is seeking to hire (Front Office Manager) in Maadi

**Responsibilities**:
I. To supervise and control all reception staff.
II. Organize duty rosters, ensuring that there is sufficient staff to cover all duties, particularly during peak period business and to arrange a stand-by in case of illness or absenteeism.
III. Be available during check-in periods to deal with any problems or complaints.
IV. Ensure that reception staffs are dressed in the correct uniform and that their appearance enhances the image of the hotel.
V. Ensure that guests are greeted "with a smile" and that all registration formalities are correctly completed, paying particular attention to charge-out details and credit rules.
VI. Liaise with reservations and pre-allocate rooms, bearing in mind the preferences of regular and VIP patient.
VII. Ensure co-operation and helpfulness with all front office and housekeeping departments.
VIII. Ensure that the patient list register is updated regularly during the day and that copies are sent to the appropriate departments, Marketing, Finance, and Patient Accounting. etc.
IX. Liaise closely with the housekeeping department on check outs, moves, etc.
X. Arrange alternative suitable accommodation, for a confirmed or regular doctor, if the hospital is fully occupied.
XI. Ensure maximum room occupancy in line with agreed policy on overbookings.
XII. Hold regular performance appraisals with all reception staff, identifying areas for development and training needs.

**Requirements**:

- Bachelor’s Degree.
- Strong knowledge of Microsoft office.
- Good command of English.
- 3:5 years of Relevant Experience

If you're interested, Kindly send your CV to manar.

**Job Category**:
**Administration & Secretarial**:
Job Requirements

**Experience**:
Min: 3 Years Max: 6 Years

**Career Level**:
Supervisor/ Manager

**Job Type**:
Full Time

**Vacancies**:
1 Open Positions

**Salary**:
Negotiable

**Gender**:
Any

**Degree Level**:
Bachelor's degree

**Faculty / Institute**:
Any

**Major**:
Any

**Age**:
Min: 25 Years Max: 40 Years

**Nationality**:
Egypt

**Residence Location**:
Cairo, Egypt

**Languages**:
Arabic - Native / Mother Tongue

English - Good

**Own a Car**:
Any

**Have Driving License**:
Any

Job Skills

Any


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