Call Center Agent

2 weeks ago

Alexandria, Egypt LEO Trading Agency Full time

_**#Working_from_home_vacancy**_
- **Work whenever you want**_

Leo trading Agency is hiring fluent English speakers to join immediately.

**Company Description**: LEO Trading Agency LLC is a trading agency and franchise operator that has been a partner of Vodafone since July 2012. Operating 34 Vodafone express stores across Egypt, inshore & off shore we also specialize in import/export and outsourcing Company

**Qualifications**:

- Fluency in English C1 (written and spoken) is a Must
- Previous experience in call center industry, translation, interpretation, or customer support
- Bachelor's degree in language studies or a related field, or equivalent experience
- **Alexandria **Residents are preferred
- Highly
- organized and efficient in managing tasks and prioritizing work
- Problem-solving skills and ability to work under pressure and excellent communication and interpersonal skills
- Ability to work effectively in a team-oriented environment and collaborate virtually with colleagues from diverse cultural background

**Benefits**:

- Attractive salary (Net salary+ KPIS’)
- Monthly Connectivity Allowance
- Full paid Training
- Working from home
- Social insurance (from day one)
- Medical insurance (after training)
- Undergrads with no attendance can apply
- Governorates Residents’ are welcome to apply
- No overnight shifts
- PC or laptop will be delivered to the employees’ house

**Job Responsibilities:

- **
- Support clients through phone
- Receiving inbound calls from UK and Ireland

**Training**:

- Duration: 1 Month
- Location: Online

**Working Hours:

- **
- 8 working hours + one hour break
- Rotational Shifts
- Rotational Weekend (2 Days)

Send us a voice note introducing yourself, experience and educational background:
WhatsApp only: 01501065821

**Salary**: E£200.00 - E£300.00 per month

Ability to Commute:

- Alexandria (required)

Ability to Relocate:

- Alexandria: Relocate before starting work (required)

  • Call Center Agents

    1 day ago

    Alexandria, Egypt Sutherland Global Services Full time

    Call Center Agents needed for a very reputable Telecommunication Company in U.A.E. The Agent uses effective communications and selling skills as well as use appropriate support tools to resolve customer requests in a timely fashion, professionally guiding members through steps to resolve billing and sales problems and issues. The Agent is responsible to...

  • Call Center Manager

    1 day ago

    Alexandria, Egypt Andalusia Al Shallalat Hospital Full time

    We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven professional. They...

  • Quality Assurance Specialist Call Center

    3 weeks ago

    Alexandria, Egypt Nile Projects & Trading Full time

    Job DescriptionMonitor inbound & Outbound calls and evaluate agents performance concerning the quality of service offered through all channels.Provide clear insight into performance drivers and the levers which impact performance.Give recommendations for process improvements based on the customer experience and feedback.Design quality rules and guidelines to...

  • Senior Customer Service Agent

    3 weeks ago

    Alexandria, Egypt Leo trading agency Full time

    Job Description : Benefits:-- Attractive salary (Net salary+ KPIS’)- Monthly Connectivity Allowance- COLA 15% salary increase- Full paid Training- Working from home- Social insurance (from day one)- Medical insurance (after training)- Undergrads with no attendance can apply- Governorates Residents’ are welcome to apply- No overnight shifts- PC...

  • CRM Manager

    1 day ago

    Alexandria, Egypt Andalusia Al Shallalat Hospital Full time

    We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers....

  • Telesales Agent

    1 day ago

    Alexandria, Egypt Knowledge Ware for IT consultancy and enterprise solutions Full time

    Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment. Influences customers to buy or retain product or service by following a prepared script to give product reference information. Documents transactions by completing forms and record logs. Maintains database by entering, verifying, and...

  • Coordinator Sales Account Management

    3 weeks ago

    Alexandria, Egypt Talabat Egypt Full time

    Responsible for improving productivity by dealing with customer queries and responsible intransmission methods optimization and documentation.What’s On Your Plate? Coordinate and collaborate with other departments for sales related matters (Marketing, Operations and Finance department)Act as a first point of contact and respond quickly for partner...

  • Branch Manager

    3 weeks ago

    Alexandria, Egypt سنتر شاهين Full time

    Coders Brain is a global leader in its services, digital, and business solutions that partners with its clients to simplify, strengthen, and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise, and a global network of innovation and delivery...