Senior Customer Service Agent
2 weeks ago
Job Description :
Benefits:-
- Attractive salary (Net salary+ KPIS’)
- Monthly Connectivity Allowance
- COLA 15% salary increase
- Full paid Training
- Working from home
- Social insurance (from day one)
- Medical insurance (after training)
- Undergrads with no attendance can apply
- Governorates Residents’ are welcome to apply
- No overnight shifts
- PC or laptop will be delivered to the employees’ house
Responsibilities :
- Support clients through phone
- Receiving inbound calls from UK and Ireland
Qualification :
· Fluency in English C1 (written and spoken) is a Must
· Previous experience in call center industry, translation, interpretation, or customer support is preferred
· Bachelor's degree in language studies or a related field, or equivalent experience
· Highly- organized and efficient in managing tasks and prioritizing work
· Problem-solving skills and ability to work under pressure and excellent communication and interpersonal skills
· Ability to work effectively in a team-oriented environment and collaborate virtually with colleagues from diverse cultural background
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